Math Technical Services Specialist - Quality & Review

Secure; Haarlem; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Pension Plan

Commute travel allowance

Annual discretionary bonus

Health insurance contribution

Wellbeing contribution

Work from home allowance

Quarterly events

Team lunches

Salary reviews

Diverse workplace

Fresh fruit at office

Friday social hour

Job summary

Gaming Laboratories International (GLI) in Haarlem, Netherlands, seeks a Technical Services Specialist to join the global Engineering/Math teams. You will review work performed by engineers and mathematicians, proofreading and conducting related research to ensure our clients receive accurate and quality certifications.

You will work with internal tools, create documentation and templates, and provide clear feedback to engineers, supporting regulators and clients worldwide.

Qualifications

• Must be able to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position.
• Must be able to effectively communicate, both orally and in writing, with internal and external parties.
• Must demonstrate a high degree of attention to quality, details, and correctness, including proofreading and identifying grammar and spelling errors.

Responsibilities

• Performs incoming reviews on projects/requests with minimal interaction or support.
• Notifies project owners/Leads of projects/requests and other execution workflow involvement as needed.
• Creates and/or modifies projects/tasks in internal and third-party systems.
• Creates, modifies, and confirms needed documentation, results, and jurisdictional deliverables.
• Performs quality reviews on testing evidence, documentation, and audit materials.
• Creates organized Statement of Work templates and delivers professional email estimates to fixed price clients.
• Provides organized templates for standard complexity timeline estimates and project costs.
• Uploads and interfaces with jurisdictional processes/systems.
• Learns and utilizes internal tools used for project tracking and management.
• Drafts or verifies game descriptions against pay glasses.
• Generates draft reports and reviews for errors or omissions.
• Verifies software and hardware components used in testing are approved for the appropriate jurisdiction(s).
• Provides feedback regarding quality issues.
• Documents review results and issues clearly to internal groups.
• Executes reporting and dashboard queries.
• Monitors KPIs and real-time project metrics.
• Supports regulators with report and deliverable specifics.
• Supports clients with process training and other requests.
• Learns proper operation and function of various electronic gaming devices.
• Tests methods to test electronic gaming devices as needed.
• Performs other duties as assigned.

Skills

English communication

Microsoft Office

Attention to detail

Communication skills

Tools

Evolution

eResults

GPS

Verify+

Kobetron

Submissions Database

ProTrack Databases

Job description

Gaming Laboratories International (GLI) in Haarlem, Netherlands, seeks a Technical Services Specialist to join the global Engineering/Math teams. You will review work performed by engineers and mathematicians, proofreading and conducting related research to ensure our clients receive accurate and quality certifications.

You will work with internal tools, create documentation and templates, and provide clear feedback to engineers, supporting regulators and clients worldwide.