Marketplace Ops Specialist - Onboarding & Catalog (Hybrid)

New Balance; Amsterdam; Hybrid; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Discretionary Bonus

Health insurance discount

8% holiday allowance

Hybrid working

Pension scheme

25 days annual leave

Travel allowance

Employee discount

Work from home allowance

Home working equipment

Sports subscriptions

20 days remote option

Wellbeing program

Job summary

New Balance is seeking a Marketplace Operations Assistant to join the Marketplace Team. You will support onboarding, catalog management and content readiness to launch products across Europe’s leading marketplace partners.

You will work closely with internal teams and partners to ensure timely go-lives and the best customer experience. The role combines hands-on execution with process improvements in a fast‑growing digital channel.

Qualifications

• Bachelor's or Master's degree in Business, Ecommerce, IT, or related field.
• Experience in ecommerce, marketplace operations, retail or digital operations.
• Strong attention to detail and high-quality output.
• Excellent organizational and prioritization skills.
• Comfort coordinating with multiple stakeholders.
• Experience with product data, digital assets, catalogs or large datasets.
• Analytical mindset with interest in process improvement.
• Understanding of reporting and KPIs; ability to act on insights.
• Proficiency with Excel and Office applications.
• Experience with ecommerce platforms, middleware or data management tools is an advantage.
• Fluent in English; other European languages a plus.

Responsibilities

• Support successful launches across multiple marketplace partners ensuring data, content, imagery and assets are launch-ready.
• Manage day-to-day marketplace operations: onboarding, catalog maintenance and availability.
• Coordinate with internal and external partners to meet go-live requirements.
• Produce and distribute marketplace operation reports on onboarding progress and catalog health.
• Coordinate samples and other requirements to support launches and partner requests.
• Conduct QA reviews of live catalogs; identify and resolve issues.
• Support continuous improvement of marketplace processes and tools.

Skills

Marketplace operations

Data analysis

PIM systems

Excel

Stakeholder coordination

English fluency

Education

Bachelor's/Master's in Business/Ecommerce/IT

Tools

PIM systems

Microsoft Office

Job description

New Balance is seeking a Marketplace Operations Assistant to join the Marketplace Team. You will support onboarding, catalog management and content readiness to launch products across Europe’s leading marketplace partners.

You will work closely with internal teams and partners to ensure timely go-lives and the best customer experience. The role combines hands-on execution with process improvements in a fast‑growing digital channel.