MARKETING OPERATIONS MANAGER

Leonardo Hotels Benelux; Amsterdam; On-site; EUR 39,000 - 50,000; Full time

Benefits offered by this job

Travel allowance

Dynamic role

Professional development

Discounted stays

Employee discounts

Know Where You Work experience

Job summary

Leonardo Hotels Benelux is seeking a Marketing Operations Manager to lead our marketing team for 28 hotels. You will assess hotel marketing needs, coordinate with cross-functional teams, and drive local marketing initiatives while maintaining brand consistency and smooth daily operations.

You will report to the Head of Marketing & Communications and lead two marketers, ensuring effective collaboration with Digital Marketing, Brand, PR, and Marketing Project teams.

Qualifications

• At least 3 years of experience in marketing and/or communications.
• At least 2 years in a leadership role and team management.
• Strong communication skills and a hands-on mentality.
• Fluent English; Dutch is a plus and beneficial.

Responsibilities

• Assess marketing needs at hotels and departments and allocate work to the team or specialists.
• Advise hotels and departments on marketing needs and opportunities.
• Identify local marketing opportunities for hotels or restaurants.
• Coordinate brand guidelines across all hotels and restaurants.
• Support and execute local marketing activities.
• Lead and guide two all-round marketers.
• Organize photoshoots with the Brand Manager.
• Collaborate with agencies, photographers, and printers for marketing materials.
• Upload and manage media in the media bank.
• Consolidate year plans into a single overarching calendar.
• Write and distribute a quarterly update from the marketing department.

Skills

Marketing

Leadership

Project management

Communication

Job description

About The Job

Are you an experienced marketer with a passion for hospitality and operational marketing? Do you have strong organizational skills, an eye for branding, and effective communication? Then we are looking for you!

About Us

We are a leading hotel chain in the Benelux with 28 hotels and various hotel restaurants. Our marketing team ensures that our hotels are optimally supported in the areas of marketing, communication, and branding. To strengthen our team, we are looking for a driven Marketing Operations Manager to help elevate the brand experience to the next level.

Your Role

As the Marketing Operations Manager, you will be the main point of contact for our 28 hotels regarding marketing matters. You will assess and determine the marketing needs of the hotels and other staff departments (such as HR, Sales, Revenue Management, or IT) and involve other marketing managers from the team as needed for implementation. You will work closely with the Digital Marketing Manager, Brand Manager, PR & Communications Manager, and Marketing Project Manager. The tasks that you can handle yourself will be carried out with the support of your team of two marketers. You will report to the Head of Marketing & Communications.

Additionally, you will be responsible for the daily operational support within the marketing team. From organizing team outings and birthday gifts to booking meeting rooms and tracking vacation hours: you're the one who ensures everything runs smoothly.

Your Responsibilities

• Assessing and determining marketing needs at the hotels and other staff departments and deciding which actions will be handled by your team and which will be handled by specialized team members.
• Advising hotels and staff departments on their marketing needs.
• Proactively identifying local marketing opportunities for the hotels or restaurants.
• Coordinating and ensuring brand guidelines are followed across all hotels and restaurants.
• Supporting and executing (local) marketing activities.
• Leading and guiding two all-round marketers.
• Organizing and conducting photoshoots in collaboration with the Brand Manager.
• Collaborating with external parties such as agencies, photographers, and printers to create marketing materials.
• Uploading and managing photo and video materials in the media bank.
• Gathering and consolidating year plans from the different marketing expertise’s into an overarching annual calendar.
• Writing and distributing a quarterly update from the marketing department.

Your Profile

• At least 3 years of experience in marketing and/or communication.
• At least 2 years of experience in leadership and managing a team.
• Experience within the hospitality industry is a plus.
• Strong communication skills and a hands-on mentality. English needs to be fluent, Dutch language is a big plus.
• Excellent organizational skills and the ability to manage multiple projects simultaneously

What do we offer?

• Salary range between 3461 - 4478 EUR gross per month depending on your experience
• Indicative monthly gross salary for candidates aged 20 and over
• Travel allowance from 10 km commuting distance
• A dynamic and varied role within a growing hotel chain.
• An enthusiastic and involved team with room for personal initiative.
• Opportunities for personal and professional development.
• Competitive salary and good secondary benefits.
• Discounts on stays within our hotel chain.Access to training through development programs
• Opportunities for personal growth and career development
• Access to purchase discounted products such as an e-bike or phone with an average tax benefit of 40% through FiscFree
• Access to a global employee discount program
• A unique experience including an overnight stay with dinner and breakfast during your “Know Where You Work” moment