Maître — Michelin-Level Guest Experience Leader

Château Neercanne; Maastricht; On-site; EUR 38,000 - 49,000; Full time

Benefits offered by this job

4‑day workweek

Full-time position

Health insurance discount

Employee benefits package

Career advancement

Unique location at forefront of Dutch

Job summary

Oostwegel Collection’s Restaurant Château Neercanne seeks a Maître to lead the restaurant team and deliver Michelin-star-level guest experiences. You will work with the Executive Chef to shape the vision and ensure exceptional service in a historic, five-star setting.

You’ll inspire staff, safeguard quality, coordinate front-of-house and kitchen operations, and manage wine purchasing with the Sommelier. A four-day workweek, full-time, and attractive benefits accompany the role.

Qualifications

• Proven managerial experience in hospitality or high-end gastronomy.
• Ability to inspire, coach, and motivate team members.
• Strong sense of responsibility for team performance and guest satisfaction.
• Full-time availability.
• Wine passion; a WSET certification is considered an advantage.
• Strong interpersonal and communication skills.
• Eye for detail and focus on quality.
• Professional appearance, proactive attitude, and ability to perform well under pressure.
• Fluent in Dutch and English; knowledge of German and/or French is an advantage.
• Commitment to creating an exceptional culinary experience for every guest.

Responsibilities

• Lead the restaurant team to the highest standards and ensure Michelin-star level guest experiences.
• Safeguard guest experience, quality standards, and service levels of a Michelin-starred establishment.
• Oversee daily operations and foster collaboration between front-of-house and kitchen.
• Translate organizational objectives into actionable plans for the team to hit revenue, cost, and quality targets.
• Serve as a visible contact for guests and colleagues and exceed expectations with personal attention.
• Collaborate with the Sommelier on wine purchasing, inventory management, and supplier relations.
• Manage staff scheduling and workforce planning for optimal coverage.
• Coach, mentor, and train team members on the floor every day to balance working with the team.

Skills

Team leadership

Guest satisfaction

Wine knowledge

Interpersonal skills

Communication

Attention to detail

Professional appearance

Under pressure

Dutch-English fluency

German/French helpful

Job description

Oostwegel Collection’s Restaurant Château Neercanne seeks a Maître to lead the restaurant team and deliver Michelin-star-level guest experiences. You will work with the Executive Chef to shape the vision and ensure exceptional service in a historic, five-star setting.

You’ll inspire staff, safeguard quality, coordinate front-of-house and kitchen operations, and manage wine purchasing with the Sommelier. A four-day workweek, full-time, and attractive benefits accompany the role.