Logistics CoE Manager — Operations Excellence

Johnson & Johnson Innovative Medicine; Haarlemmermeer; On-site; EUR 69,000 - 120,000; Full time

Benefits offered by this job

Annual bonus

Vacation days

Parental leave

Bereavement leave

Caregiver leave

Well-being reimbursement

Job summary

Johnson & Johnson is seeking a Manager, Logistics Center of Expertise (CoE) to lead the Logistics CoE, spanning warehousing, weigh & dispense, materials management, distribution, quality, and EHS excellence. The role anchors process standards and KPIs, partnering with global functions to drive continuous improvement and data-driven decisions.

Based at Leiden and Schiphol-Rijk, the role requires 5–8 years of logistics leadership experience in regulated environments and a track record in

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Engineering, Life Sciences, Business, Operations Management, or related discipline.
• APICS certification.
• Master’s degree in Supply Chain, Engineering, Business Administration, or related field.
• Minimum 5-8 years of progressive experience in logistics, warehousing, supply chain, manufacturing, operations, or pharmaceutical environments.
• Minimum 5 years leading teams and/or complex cross-functional programs.
• Experience with GMP / GDP regulated environments.
• Lean Six Sigma Green Belt, Black Belt, or equivalent operational excellence certification.

Responsibilities

• Lead, coach, and develop a multidisciplinary team consisting of Logistics Process Engineers, Material Management Specialists, Quality Specialists, Equipment Specialists, and EHS professionals.
• Create an empowered culture built on accountability, ownership, collaboration, and continuous improvement.
• Establish clear priorities, goals, and performance expectations aligned with business strategy.
• Develop talent pipelines, succession plans, capability-building programs, and organizational development initiatives.
• Foster employee engagement and a high-performing team culture consistent with Johnson & Johnson Credo values and Leadership Imperatives.
• Own the Logistics CoE strategy and execution roadmap.
• Establish and sustain process ownership for warehouse, distribution, inventory, material flow, weigh & dispense, and supporting logistics systems.
• Define standards, governance, KPIs, operational controls, and performance management processes.
• Drive continuous improvement programs using Lean, Six Sigma, operational excellence, and problem-solving methodologies.
• Ensure visibility and management of performance metrics through operational reviews and business dashboards.
• Lead identification and elimination of process gaps, inefficiencies, and waste.
• Ensure compliance with GMP, GDP, EHS, regulatory requirements, and internal quality standards.
• Partner with Quality and Operations to maintain inspection readiness and audit preparedness.
• Lead risk assessments and support effective management of deviations, CAPAs, change controls, and investigations.
• Ensure robust process documentation, standards, training, and governance are maintained.
• Escalate and manage operational, quality, safety, and compliance risks appropriately.
• Lead implementation of logistics transformation initiatives, automation solutions, digital capabilities, and business process improvements.
• Partner with global and regional stakeholders on network strategies, technology transfers, capacity improvements, and supply chain optimization projects.
• Champion data-driven decision-making and advanced analytics to improve performance and business outcomes.
• Drive adoption of emerging technologies and future-state logistics capabilities.
• Build effective partnerships with Operations, Supply Chain, Planning, Quality, Engineering, Manufacturing Science, Procurement, and global functions.
• Serve as the logistics subject matter leader for key decision-making forums.
• Communicate priorities, risks, opportunities, and performance updates to senior leadership.
• Influence strategic decisions through data, business insights, and operational expertise.
• The successful candidate will be accountable for: Safety performance., Logistics operational performance., Warehouse and distribution process reliability., Inventory accuracy and material availability., On-time execution and service performance., Quality and compliance metrics., Continuous improvement delivery., Team engagement and organizational capability development., Operational cost and efficiency improvements., Strategic project execution and business transformation initiatives.

Skills

Analytical Reasoning

Business Alignment

Collaboration

Continuous Improvement

Demand Forecasting

Developing Others

Distribution Management

Distribution Resource Planning (DRP)

Financial Competence

Inclusive Leadership

Leadership

Lean Supply Chain Management

Operational Excellence

Order Management

Organizing

Procurement Policies

Sales and Operations Planning (S&OP)

Strategic Supply Chain Management

Team Management

Education

Bachelor’s degree in Supply Chain Management, Logistics, Engineering, Life Sciences, Business, Operations Management, or related discipline

APICS certification

Master’s degree in Supply Chain, Engineering, Business Administration, or related field

Tools

SAP

Job description

Johnson & Johnson is seeking a Manager, Logistics Center of Expertise (CoE) to lead the Logistics CoE, spanning warehousing, weigh & dispense, materials management, distribution, quality, and EHS excellence. The role anchors process standards and KPIs, partnering with global functions to drive continuous improvement and data-driven decisions.

Based at Leiden and Schiphol-Rijk, the role requires 5–8 years of logistics leadership experience in regulated environments and a track record in