Learning Innovation & Customer Impact Intern

Vanderlande; Veghel; Presencial; EUR 5400 - 5800; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Internship allowance

Commuting allowance

On-site health center

Active employee communities

Restaurant & coffee bar

Descripción de la vacante

Vanderlande's service desk engineers are the focus of a new learning concept to better translate customer context into operational impact. This 6‑month, full‑time assignment in Veghel requires a bachelor student in Educational sciences or related fields and offers insight into global service delivery and learning design.

You will design and test a pilot program, partnering with engineers and team leads, to scale an innovative training solution across a 24/7 global organization.

Formación

• Currently pursuing a degree in Educational Sciences, Learning & Development, Human Resource Management, or a related field.
• Curious about how learning directly impacts operational performance.
• Ability to translate educational theories into practical, user-friendly solutions.
• Strong communication skills and comfort engaging with engineers and international stakeholders.
• Proactive mindset and ability to work within an international organization. Mandatory enrolment to a Dutch Education System & resident of The Netherlands.

Responsabilidades

• Gain insight into how service desk teams learn and share knowledge within a 24/7 shift environment.
• Analyze what employees need in complex operational situations and translate this into key competencies and learning needs.
• Design a modern learning concept (such as microlearning, social learning, or learning-on-the-job).
• Develop and test a pilot learning program with service desk engineers and team leads.
• Evaluate the impact of the pilot program and advise on how to scale the solution globally.

Conocimientos

Educational sciences

Learning & development

Human Resource Management

Educational psychology

Educación

Bachelor degree

Descripción del empleo

Vanderlande's service desk engineers are the focus of a new learning concept to better translate customer context into operational impact. This 6‑month, full‑time assignment in Veghel requires a bachelor student in Educational sciences or related fields and offers insight into global service delivery and learning design.

You will design and test a pilot program, partnering with engineers and team leads, to scale an innovative training solution across a 24/7 global organization.