At JOIA Aruba by Iberostar we are looking for a Laundry Attendant to join our Housekeeping team, but before knowing more about the position, we think it's important that you learn a little about us:
- We are a 100% family business (specifically, a family of more than 30,000 employees).
- We are operating in 35 countries and our headquarters is based in Palma de Mallorca.
- Our values (Passion, Responsibility, Transparency, Creativity and Humility) are very important to us, all our actions are aligned with them.
- We are pioneers in sustainable tourism (Check out our Wave of Change movement to learn more).
If this sounds interesting to you... maybe this is your place! :)
Your main mission as a Laundry Attendant is to play a vital supporting role in maintaining the smooth functioning of the hotel’s laundry and housekeeping operations. You are responsible for the collection, distribution, and storage of clean and soiled linens (towels, sheets, uniforms, etc.), ensuring availability and hygiene according to Iberostar’s quality standards.
What will your day-to-day work be like?
- Collect soiled linens from guest rooms, public areas, and service rooms.
- Sort, count, and record linens accurately by type.
- Distribute fresh, clean linens to room attendants and hotel departments as needed.
- Assist with loading and unloading of washing machines and dryers when required.
- Separate linens by fabric and soil level to support optimal washing processes.
- Report malfunctioning machines or safety issues to the supervisor immediately.
- Maintain accurate linen counts and track daily movements.
- Ensure linen carts and closets are well-stocked, tidy, and organized.
- Alert supervisor of any shortages, excess, or damaged items.
- Respond to linen requests from housekeeping or other departments in a timely and respectful manner.
- Support the daily operations of room turnover by ensuring timely linen delivery.
- Assist in the preparation of VIP linen setups or special event requirements.
- Keep the linen room clean, organized, and compliant with health & safety standards.
- Use proper lifting and handling techniques to avoid injury.
- Ensure proper disposal of damaged or stained linens per hotel policies.
- Support Iberostar’s commitment to environmental care by minimizing linen waste and overuse.
- Report unnecessary waste or repetitive damage.
- Follow proper recycling and sorting protocols.
Who is the ideal person for this position?
- Academic Qualification: Basic Education
- Experience: 1 year experience in a similar position
- Skills:
- Customer Service: Friendly, professional attitude when assisting guests, coworker and responding to needs.
- Communication: Clear verbal communication with team members and guests.
- Teamwork: Ability to work collaboratively with other departments.
- Physical Stamina: Capability to stand for long periods and perform physical tasks.
- Organization: Keeping work areas clean and supplies in order.
- Problem-Solving: Quickly addressing minor issues to maintain smooth service.
- Adaptability: Flexibility to work in a fast-paced, dynamic environment.
Se ofrece
Our proposal for you: You will work in a stimulating, inspiring, multicultural and innovative environment, committed to people, values and a responsible tourism model; working on diverse projects and high-impact solutions for transformation at all levels of the organization and with global impact.
We offer you the opportunity to be part of a great company and develop your career with us and enjoy:
- Attractive salary package.
- Company benefits.
- Opportunity for progression within the company: variety of opportunities and projects that will allow you to develop your potential and grow professionally every day.
- Work in an inspiring environment that is committed to people, values and a responsible tourism model.
- You will be part of our Iberostar Vitality community, with access to a multitude of wellness activities.
What are you waiting for to join our team? We are looking forward to meeting you.