Key Account Manager

Jobtailor; Venlo; On-site; EUR 50,000 - 70,000; Full time

Job summary

Jobtailor is seeking an Account Manager to further develop our key local customers and strengthen our position as a strategic logistics partner in the Venlo region.

You will manage relationships, translate market insights into concrete improvements, and monitor partnerships to ensure growth and customer satisfaction.

Qualifications

• Proven experience in account management, preferably within transport, logistics or supply chain.
• Strong relationship-building and commercial skills to manage long-term customer relationships.
• Ability to translate customer needs and market developments into concrete improvements.
• Structured, results-driven approach to follow up on agreements and opportunities.
• Confidence and expertise to act as sparring partner for customers.
• Fluency in Dutch and English, spoken and written.

Responsibilities

• Further developing our key local customers and positioning DSV as a strong, strategic logistics partner
• Manage, structure and further develop relationships with our key local customers
• Share relevant market insights, advise customers on opportunities to make their supply chains more efficient and reliable, and translate commercial signals into concrete improvement and growth opportunities
• Monitoring commercial agreements, customer satisfaction and the continuity of the partnership
• Further developing existing customer relationships by identifying and following up growth and optimisation opportunities at an early stage

Skills

Account management

Relationship-building

Commercial skills

Structured approach

Sparring partner for customers

Dutch fluency

English fluency

Job description

Responsibilities

• Further developing our key local customers and positioning DSV as a strong, strategic logistics partner
• Manage, structure and further develop relationships with our key local customers
• Share relevant market insights, advise customers on opportunities to make their supply chains more efficient and reliable, and translate commercial signals into concrete improvement and growth opportunities
• Monitoring commercial agreements, customer satisfaction and the continuity of the partnership
• Further developing existing customer relationships by identifying and following up growth and optimisation opportunities at an early stage

Requirements

• Proven experience in account management, preferably within transport, logistics or supply chain
• Strong relationship-building and commercial skills, enabling you to professionally manage and further develop long-term customer relationships
• The ability to translate customer needs, market developments and logistics challenges into concrete improvements and growth opportunities
• A structured and results-driven approach, ensuring that agreements, actions and commercial opportunities are followed up carefully
• The confidence and subject matter expertise to act as a sparring partner for customers
• Fluency in both Dutch and English, spoken and written

Core Competencies

Demonstrates expertise in account management within the logistics and supply chain sectors, with a focus on relationship-building, customer satisfaction, and translating market insights into actionable growth strategies. Proficient in both Dutch and English, ensuring effective communication and partnership continuity.