Key Account Manager Road

DSV Road GmbH; Sevenum; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Company car

Laptop

Mobile phone

28 days annual leave

8% holiday pay

Pension scheme

DSV Academy

Job summary

DSV is seeking an experienced Key Account Manager Road in Venlo to professionally manage our key local customers, identify commercial opportunities, and apply market knowledge to strengthen supply chains.

You will build and maintain relationships with stakeholders, translate customer needs into concrete improvements, and act as a strategic sparring partner for our customers to drive growth and long-term partnerships.

Qualifications

• Proven experience in account management within transport, logistics or supply chain.
• Strong relationship-building and commercial skills to manage long-term customer relationships.
• Ability to translate customer needs and market developments into improvements and growth.
• Structured, results-driven approach to follow up on agreements and opportunities.
• Ability to act as a sparring partner for customers at operational and strategic levels.
• Fluency in Dutch and English, both spoken and written.

Responsibilities

• Manage, structure and develop a portfolio of strategic local key accounts.
• Build and maintain long-term relationships with decision-makers and stakeholders.
• Share market insights, logistics expertise and supply chain knowledge with customers.
• Identify improvement opportunities and translate them into practical solutions.
• Monitor commercial agreements and customer satisfaction; ensure continuity of partnerships.
• Develop existing relationships and pursue growth opportunities early.

Skills

Account management

Relationship building

Commercial mindset

Structured approach

Sparring partner for customers

Dutch & English fluency

Job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Move forward as Key Account Manager Road at DSV in Venlo

Are you an experienced key account manager who knows how to turn strong customer relationships into sustainable growth? At DSV, you will have the opportunity to professionally manage our key local customers, identify commercial opportunities and use your market knowledge to contribute to stronger, future-proof supply chains.

You get it done

Further developing our key local customers and positioning DSV as a strong, strategic logistics partner: you’re on it.

How you do this? As key account manager Road, you manage, structure and further develop relationships with our key local customers. You know your customers, understand their business models and recognise which logistics challenges are critical to their success. With your knowledge of transport, market developments and supply chain management, you act as a knowledgeable sparring partner at both operational and strategic level.

You build and maintain long‑term relationships with key stakeholders within customer organisations and ensure that DSV continues to align with their ambitions and objectives. You share relevant market insights, advise customers on opportunities to make their supply chains more efficient and reliable, and translate commercial signals into concrete improvement and growth opportunities. You achieve this by:

• managing, structuring and further developing a portfolio of strategic local key accounts;
• building and maintaining long‑term relationships with decision‑makers and other relevant stakeholders within customer organisations;
• sharing market knowledge, logistics expertise and supply chain insights to proactively advise customers;
• identifying improvement opportunities within customers’ logistics chains and translating these into practical and commercially viable solutions;
• monitoring commercial agreements, customer satisfaction and the continuity of the partnership;
• further developing existing customer relationships by identifying and following up growth and optimisation opportunities at an early stage.

Your team stands out within DSV through its combination of commercial strength, market knowledge and logistics expertise. You work alongside colleagues who know their customers and the transport market inside out and who know how to find each other quickly. Together, you ensure that good ideas do not remain on paper but are turned into concrete solutions and sustainable customer growth.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

“Strong account management starts with understanding the customer. By bringing together market insights, logistics expertise and the right solutions, we help customers improve their supply chains and build sustainable growth,” says Teun van Lieshout, Senior Director Account Management Road NL.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• proven experience in account management, preferably within transport, logistics or supply chain;
• strong relationship‑building and commercial skills, enabling you to professionally manage and further develop long‑term customer relationships;
• the ability to translate customer needs, market developments and logistics challenges into concrete improvements and growth opportunities;
• a structured and results‑driven approach, ensuring that agreements, actions and commercial opportunities are followed up carefully;
• the confidence and subject matter expertise to act as a sparring partner for customers;
• fluency in both Dutch and English, spoken and written.

It all counts for this vacancy of key account manager Road in Venlo. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a salary that reflects your experience and commercial background, supplemented by a 5% annual gratuity based on your gross annual salary and a performance‑related bonus;
• a company car, laptop and mobile phone, enabling you to optimally support your customers and professional network;
• a high degree of freedom and responsibility to independently manage your customer portfolio, seize commercial opportunities and shape your own approach;
• 28 days of annual leave, 8% holiday pay, a favourable pension scheme with a 5% employee contribution and access to FiscFree for tax‑efficient purchases;
• extensive career growth and development opportunities within DSV, supported by our DSV Academy, external training programmes and an international network;
• the opportunity to become part of an ambitious and winning team that wants to move forward, seize commercial opportunities and build the further growth of DSV together.

Move forward

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.