Senior Account Manager / Client Partner

GloPros; Amsterdam; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Lunch provided at Amsterdam HQ

4 days per week work

International opportunities

Job summary

GloPros, a Recruitment & Consulting company powered by an AI platform, seeks an experienced Account Manager to own a portfolio of international enterprise accounts from Amsterdam HQ. You will drive renewals, upsell and cross-sell opportunities, and partner with TAM, recruitment and growth teams to deliver high-quality outcomes.

You will manage senior stakeholders across Europe and beyond, expand usage of the GloPros AI platform, and hit ambitious growth targets while maintaining strong client

Qualifications

• 5+ years in account management, client success, or farming-focused commercial roles within staffing, RPO, SaaS, or professional services.
• Proven track record growing enterprise or key accounts through upsell, cross-sell and renewals.

Responsibilities

• Own your portfolio: act as the primary commercial point of contact for a portfolio of international, named enterprise accounts.
• Grow the accounts you own: build and execute account growth plans and expansion opportunities.
• Drive commercial outcomes: identify and convert upsell and cross-sell opportunities and negotiate contracts.
• Own renewals and retention: take ownership of retention and prevent at-risk renewals.
• Partner with the TAM and delivery teams to ensure smooth onboarding and high delivery quality.

Skills

Account management

Sales orientation

Stakeholder management

CRM experience

Strategic planning

Tools

CRM systems

Job description

GloPros is a Recruitment & Consulting company, powered by an AI-platform. We deliver global professionals across every industry, high-skilled and available as permanent hires, freelancers or consultants. You'll join a team that values professionalism, integrity, and continuous improvement.

THE ROLE IN THREE PILLARS

Grow revenue within your own portfolio of named, international enterprise accounts by opening new hiring managers and divisions, and by identifying upsell and cross-sell opportunities across GloPros's full recruitment and consulting suite.

Commercial ownership

Own the end-to-end commercial relationship for your accounts: negotiate terms, drive renewals, and act as the single point of commercial accountability for your portfolio.

Partner closely with the Talent Account Manager (TAM), the recruitment team and Sales & Growth to ensure a seamless handover, strong delivery quality and platform adoption. Contribute to GloPros's shared, team-wide collaboration goals.

KEY RESPONSIBILITIES

• Own your portfolio: Act as the primary commercial point of contact for a portfolio of international, named enterprise accounts, building trusted, long-term partnerships with senior stakeholders.
• Grow the accounts you own: Build and execute account growth plans, identifying whitespace, new hiring managers and divisions, and expansion opportunities within your existing accounts.
• Drive commercial outcomes: Identify and convert upsell and cross-sell opportunities, negotiate contracts and terms, and grow account revenue year over year.
• Own renewals and retention: Take ownership of retention across your portfolio, and get ahead of any at-risk renewal or contract before it lapses.
• Partner with the TAM on every account: Arrange and open intake meetings for new mandates and stay engaged as the senior account owner, stepping in personally on when it's genuinely needed.
• Be the commercial escalation point: Work closely with the recruitment team to ensure delivery quality meets client expectations, stepping in on escalations as needed.
• Onboard newly signed accounts: Receive accounts handed over by the Sales & Growth team once they've signed, and ensure a seamless client onboarding experience from day one.
• Champion the platform: Drive adoption and expand usage of the GloPros AI recruitment platform within your client organisations.
• Bring market intelligence: Provide insight on hiring trends, competitor activity and the client landscape across international markets.
• Collaborate across the team: Work with the Head of Growth, Head of Recruitment and the wider Account Management team on strategy, pipeline reviews and client escalations.
• Hit your targets: Meet and exceed targets for account growth and expansion, retention, and shared team collaboration goals.

WHAT YOU BRING

• 5+ years in account management, client success, or a farming-focused commercial role within staffing, RPO, SaaS, or professional services.
• A proven track record growing enterprise or key accounts through upsell, cross-sell and renewals, not only winning the initial deal.
• Experience owning commercial relationships with senior stakeholders (e.g. Talent Acquisition, HR or hiring leaders) at international enterprise clients across Europe and beyond.
• Comfort partnering closely with delivery-focused colleagues (recruiters, Talent Account Managers) rather than owning delivery yourself, while being senior enough to step in on when it's genuinely needed.
• Recruitment industry experience is a strong plus, not a requirement.
• Familiarity with AI-driven or SaaS recruitment tools is a strong plus.
• Fluent English; Dutch a strong advantage.
• Strong commercial instinct and a consultative, relationship-first approach.
• Excellent relationship management and senior stakeholder communication.
• Ability to manage a portfolio of multiple accounts and growth plans simultaneously.
• Data-driven mindset; experienced with CRM platforms.
• Competitive base salary with a performance-based bonus tied to account growth, retention and team collaboration.
• Amsterdam HQ with daily lunch provided, 4 days per week.
• International scope: enterprise clients across Europe and beyond.
• AI-first tooling and access to the latest recruitment technology.
• Direct access to senior leadership and a clear path for career growth.
• Join an ambitious scale-up team with social events and high-level team collaboration.