ITSM Data Engineer

ExcelGens, Inc.; Utrecht; On-site; EUR 55,000 - 75,000; Full time

Job summary

ExcelGens, Inc. is looking for a skilled Data Engineering Specialist to join their dynamic team in Utrecht. This role involves implementing ITSM Data Objects and business rules within configuration management systems using the Global Data Platform based on Microsoft Azure. The ideal candidate will have a robust understanding of Azure, Databricks, and ITSM, and be able to translate business needs into technical solutions.

Responsibilities include data integration, Azure management, and optimizing processes. Excellent collaboration and documentation skills are also essential for this position.

Qualifications

• Strong knowledge of Databricks and Apache Airflow.
• Good understanding of IT Service Management.
• Experience with data integration and ETL processes.

Responsibilities

• Utilize the Global Data Platform to integrate and manage data from various sources.
• Leverage Azure services to ensure scalability and security of ITSM data.
• Create dataflows and manage Power BI workspaces.
• Implement and maintain business rules within CMS using the Global Data Platform.
• Collaborate with stakeholders to understand business requirements.
• Continuously monitor system performance and optimize processes.
• Create and maintain comprehensive documentation.

Skills

Databricks knowledge

Apache Airflow

IT Service Management

Data integration and ETL processes

Job description

We are seeking a skilled Data Engineering Specialist to join our dynamic team. The ideal candidate will be responsible for implementing IT Service Management (ITSM) Data Objects and Configuration Management Systems (CMS) business rules using the Global Data Platform (Rabobank’s Data platform), based on Microsoft Azure. This role requires a deep understanding of both Azure and ITSM, as well as the ability to translate business requirements into technical solutions.

Key Responsibilities

• Data Integration: Utilize the Global Data Platform to integrate and manage data from various sources;
• Azure Management: Leverage Azure services to ensure the scalability, reliability, and security of the ITSM data;
• Power BI Services: Creating dataflows, manage workspace, etc;
• Business Rule Implementation: Implement and maintain business rules within the Configuration Management Systems using the Global Data Platform;
• Collaboration: Work closely with business analysts, process owners, and other stakeholders to understand and implement business requirements;
• Monitoring and Optimization: Continuously monitor system performance, data integrity, and optimize processes for efficiency;
• Documentation: Create and maintain comprehensive documentation for all processes and configurations.

Required Skills and Qualifications

• Strong Databricks knowledge and Apache Airflow;
• Good understanding of IT Service Management;
• Knowledge of data integration and ETL processes.