IT Technical Consultant, Operations

Octagon Professionals International; Utrecht; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Attractive remuneration package

Up to 30 vacation days

Pension contribution

Training and certification support

International collaborative environment

Job summary

A staffing and HR services firm is seeking a Technical Consultant in Utrecht to improve customer visibility across their infrastructure. The successful candidate will act as a trusted advisor, delivering technical demonstrations and guiding clients through setups. Must have experience in IT operations, monitoring tools, and be bilingual in English and Dutch. Competitive remuneration and flexible vacation policies offered, along with career development opportunities.

Qualifications

• 3-5 years of experience in IT operations or monitoring.
• Hands-on experience with monitoring tools.
• Professional proficiency in English and Dutch.

Responsibilities

• Engage with customers to understand their needs.
• Deliver technical product demonstrations and workshops.
• Translate customer needs into monitoring architectures.
• Support pre-sales activities including technical clarifications.
• Guide customers through onboarding of solutions.
• Provide feedback to product teams for improvements.
• Represent the company at industry events.
• Stay informed about new product capabilities.

Skills

IT operations

Monitoring

Observability

Analytical abilities

Troubleshooting

Communication skills

Education

Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field

Tools

Datadog

Dynatrace

AppDynamics

PRTG

SolarWinds

Grafana

New Relic

Docker

Kubernetes

AWS CloudWatch

Azure Monitor

Google Cloud Operations

Job description

We are looking for a Technical Consultant with experience in IT operations, monitoring, and observability. You will support customers in improving visibility across their infrastructure, applications, and services.

In this role, you will act as a trusted technical advisor for customers. You will deliver product demonstrations, guide clients through proofs-of-concept, and help organizations strengthen their monitoring and performance capabilities.

Key Responsibilities:

• Engage with customers to understand their monitoring, observability, and performance requirements.
• Deliver technical product demonstrations, solution walkthroughs, and workshops both online and on-site.
• Translate customer needs into effective monitoring and observability architectures for networks, servers, and applications.
• Support pre-sales activities, including responses to RFPs, RFIs, and technical clarifications.
• Guide customers through onboarding, configuration, and adoption of observability solutions.
• Provide feedback to product teams to improve features, documentation, and overall user experience.
• Represent the company at conferences, webinars, user groups, and industry events.
• Stay informed about new product capabilities, observability trends, and cloud-native technologies.
• Hands-on experience with monitoring or observability tools such as Datadog, Dynatrace, AppDynamics, PRTG, SolarWinds, Grafana, or New Relic.
• Familiarity with container technologies such as Docker or Kubernetes and cloud monitoring (AWS CloudWatch, Azure Monitor, or Google Cloud Operations).
• Basic understanding of OpenTelemetry, distributed systems, or APM concepts is an advantage.
• Strong analytical and troubleshooting abilities.
• Excellent communication and presentation skills for both technical and business audiences.
• Professional proficiency in English and Dutch.
• Ability to work with customers throughout the full pre-sales and implementation cycle.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Information Technology, Computer Science, Systems Engineering, or a related field.
• 3-5 years of experience in IT operations, monitoring, observability, or system engineering.
• Experience with performance monitoring for networks, servers, applications, or cloud environments.

We offer:

• Attractive remuneration package.
• Up to 30 vacation days and an additional 12 public holidays based on a 40-hour working week.
• Pension contribution to a tailor-made pension scheme.
• Training, certification support, and access to continuous learning resources.
• A collaborative international environment with opportunities for professional growth.

Ready for this new challenge? Apply now and let’s get in touch!

Octagon Professionals International is a full-service recruitment and HR services firm with 38 years of experience in the European and international market. Our large network of professionals across multiple functional areas, and a multinational team provide flexible solutions customised to individual client needs.

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