IT Support Specialist

Innovative Beauty Group (IBG); Amsterdam; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

25 vacation days

Laptop and mobile phone

Daily lunch and snacks

Personal development opportunities

Team-building activities

International work environment

Job summary

A leading beauty and technology company in Amsterdam is seeking an IT Support Specialist to ensure smooth operations within the digital workplace. You'll handle IT issues, manage service desk tickets, and support critical operations. Candidates should have 2–4 years in IT, strong skills in Windows and Office 365, and be fluent in both Dutch and English. Flexible working conditions and a supportive environment are provided.

Qualifications

• 2–4 years of relevant experience in a similar IT role.
• Excellent problem-solving skills and detail-oriented.
• Ability to adapt and respond to changing environments.

Responsibilities

• Proactively identify and resolve IT issues.
• Monitor & follow up on service desk tickets.
• Support critical business operations outside office hours.

Skills

Problem-solving skills

Attention to detail

Team player

Fluent in Dutch

Fluent in English

Strong organizational skills

Education

MBO level Network and System administrator

Tools

Microsoft Windows

Office 365

Active Directory

DNS

Job description

IT Support Specialist

Join to apply for the IT Support Specialist role at Innovative Beauty Group (IBG).

At IBG, you'll be at the heart of our digital workplace. As Network and System/Infrastructure Administrator, you ensure our technology runs smoothly, supporting every department and helping our teams innovate and perform at their best. Your role is critical in keeping our organization secure, connected, and ready for the future.

What will you do?

• Proactively identify and resolve IT issues, and lead coordination (internal/external) when necessary;
• Monitor & follow up on service desk tickets for fast, effective solutions;
• Support critical business operations outside office hours as needed, especially with global teams;
• Activate/deactivate IT software/hardware for onboarding, changes, and offboarding;
• Verify backups and promptly report any issues to IT;
• Drive improvements in key IT systems, guided by our IT management team in France;

What we offer:

• ✅ A competitive salary;
• 🌴 25 vacation days (based on a full-time workweek);
• 💻 A laptop and mobile phone;
• 🍱 Daily delicious lunch and (healthy) snacks;
• 📚 Opportunities for personal development through training, courses, and inspiration sessions;
• 🍻 Team-building through fun drinks, seminars, and sports activities;
• 🌍 An international work environment full of energy, beauty & growth;

As of March 1, 2025, we’re moving to our brand-new office, just a 3-minute walk from Sloterdijk station! You’ll start with a temporary contract, with the intention for a permanent position.

Your profile:

You are a real problem solver with a positive mindset and a flexible approach—making IT challenges look easy! Your sharp eye for detail and drive to help colleagues make you an essential part of our business.

You also have:

• At least MBO level Network and System administrator;
• 2–4 years of relevant experience in a similar IT role;
• Strong knowledge of Microsoft Windows, Office 365, Active Directory, and DNS;
• Excellent problem-solving skills and detail-oriented;
• Ability to adapt and respond to changing environments or priorities;
• Team player with strong organizational skills;
• Fluent in Dutch and English (French is a plus!);

Is this your ideal job?

Fantastic! Send your CV and motivation via the application button. Do you have any questions? Please contact Ingeborg de Wildt (Senior Corporate Recruiter) via [e-mail].

Please note: We will only consider applications from candidates who must reside in the Netherlands and hold a valid work visa for the Netherlands.