IT Support

Y-Axis; Nederland; Remote; EUR 18,000 - 22,000; Full time

Job summary

Y-Axis in the Netherlands seeks an experienced Support Engineer to join a leading IT service management company. You will implement scripting and automation, troubleshoot incidents, and develop SOPs to improve endpoint management.

Ideal candidates have Windows, Linux, and MAC administration skills, ITIL Foundation, and strong English with conversational Dutch. Remote work is available with salary discussed according to experience.

Qualifications

• Technical foundation in Windows, Linux & MAC administration.
• Experience in network troubleshooting.
• ITIL Foundation certification; fluent English and basic Dutch.

Responsibilities

• Implement scripting/tool-based automation for device provisioning, user lifecycle, and software deployment.
• Troubleshoot and resolve IT incidents.
• Develop knowledge articles and SOPs.
• Ensure all endpoint assets are recorded, managed, and compliant.
• Collaborate with network teams to ensure secure connectivity.
• Technical foundation in Windows, Linux & MAC administration.

Skills

IT Managed Services & Support

Job description

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 26

20000.0

Posted On

19 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

IT Managed Services & Support

Description

About the job

Excellent opportunity for an experienced Support Engineer to join a leading company in IT service management that actively promotes the development and growth of your skillset.

This company is a global leader in IT Service Management, driving digital transformation by connecting people, processes and technology. They provide tailored end-to-end Enterprise Service Management solutions, optimising the innovation, efficiency, and scalability of IT services. This company is helping businesses across the globe adopt excellent practice frameworks and achieve sustainable IT excellence.

The ideal candidate with have a technical foundation in Windows, Linux & MAC administration, as well as proven quality of service. You will have experience in network troubleshooting and are ITIL Foundation certified. Clear communication is essential, as well as fluency in English and conversational proficiency in Dutch.

This is a fantastic opportunity to join a company that actively promotes the learning and development of its employees,

• The Role: Implement scripting/tool-based automation for repetitive tasks (device provisioning, user lifecycle, and software deployment)
• Troubleshoot and resolve IT incidents
• Develop knowledge articles and SOPs
• Ensure all endpoint assets are accurately recorded, managed, maintained, and compliant
• Collaborate with network teams to ensure secure and consistent endpoint connectivity
• The Person: Technical foundation in Windows, Linux & MAC administration
• Skilled with scripting, deployment tools and APIs
• Experience performing basic network troubleshooting
• Currently taking a Dutch learning course

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Responsibilities

Linux Server Administration, CentOS, Ubuntu, AlmaLinux, Windows Server, VPS and Dedicated Server Provisioning, KVM, OpenVZ, Virtualizor, OpenStack, WHM/cPanel, Apache, Nginx, DNS Management, IP Routing, Load Balancing, iptables, CSF, UFW, firewalld, SSH Hardening, RAID, LVM, JetBackup, rsync, Backup and Disaster Recovery, Cron Jobs, Bash Scripting, Git, Log Analysis, Performance Monitoring, Incident Management, SLA Compliance, ITSM Best Practices, AI Tools and Automation