IT Program Manager Supply Chain

Action; Zwaagdijk-Oost; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary (38h week)

Yearly bonus based on objectives

Company car or mobility allowance

Flexible working hours & up to 40% of

24 holidays (+5 extra)

Job summary

Action is seeking an experienced IT Program Manager to lead strategic Supply Chain technology programs across Europe. You will define direction, build program structures, align senior stakeholders, and translate ambitions into executable roadmaps delivering measurable business value.

You will drive large-scale cross-functional projects, manage risks, and ensure delivery, budget, and value realization across multiple streams in an international retail environment.

Qualifications

• 10+ years of experience in Program Management, Technology Delivery, or Business Transformation.
• Proven track record leading large-scale, complex programs.
• Experience with Supply Chain processes and technology environments.
• Strong executive stakeholder management and communication skills.

Responsibilities

• Lead large-scale cross-functional technology Supply Chain programs from vision through delivery.
• Drive business transformation and organizational change across the Supply Chain landscape.
• Create alignment across senior business and Technology stakeholders, including steering committees.
• Accelerate decisions, manage risks and dependencies, and proactively remove obstacles.
• Take ownership of program outcomes, delivery, budget, and value realization across multiple projects and workstreams.

Skills

Program management

Supply chain

Leadership

Stakeholder management

SAP knowledge

Agile & Waterfall

Budget management

Tools

SAP

Job description

Shape the Future of Action’s Supply Chain

Action’s Supply Chain is one of the key enablers of the company’s continued growth across Europe. With an expanding network of distribution centers and stores, we need technology programs that help us scale, improve performance, and professionalize processes and systems in parallel.

As IT Program Manager, you lead strategic Supply Chain technology programs that directly impact the backbone of our business. From enabling new distribution centers to improving the flow of goods across countries, your work helps products reach millions of customers efficiently.

This is a leadership role for a driver who creates momentum, brings clarity in complexity, and delivers measurable business results.

What We Are Looking For

We are looking for an experienced IT Program Manager with a strong Supply Chain background and a proven track record in leading large, complex technology programs.

Most importantly, we are looking for a driver. Someone who takes ownership, challenges constructively, accelerates decision-making, removes obstacles, and brings people together around ambitious goals. Not someone who only coordinates activities, but a leader who drives execution, business value, and outcomes.

Your Role

You are end-to-end accountable for strategic Technology programs within the Supply Chain domain. You define direction, build and lead program structures, align senior stakeholders across business and Technology, and translate strategic ambitions into executable roadmaps and tangible results.

In this role you will:

• Lead large-scale cross-functional technology Supply Chain programs from vision through delivery.
• Drive business transformation and organizational change across the Supply Chain landscape.
• Create alignment across senior business and Technology stakeholders, including steering committees.
• Accelerate decisions, manage risks and dependencies, and proactively remove obstacles.
• Take ownership of program outcomes, delivery, budget, and value realization across multiple projects and workstreams.

What You Bring

You are an experienced leader who navigates complexity, influences senior stakeholders, and creates structure where needed. You bring energy, focus, and accountability, while remaining resilient in a fast-moving international environment.

What Makes You Successful

• You lead with ownership, pace, and accountability.
• You are decisive and comfortable making trade-offs.
• You challenge constructively and influence without relying on hierarchy.
• You focus on outcomes and value realization, not process for the sake of process.
• You build trust through transparency, reliability, and clear communication.

In addition you have

• 10+ years of experience in Program Management, Technology Delivery, or Business Transformation.
• A proven track record leading large-scale, complex programs.
• Experience with Supply Chain processes and technology environments.
• Experience in international and rapidly evolving organizations.
• Strong executive stakeholder management and communication skills.
• Knowledge of both waterfall and agile methodologies and program governance frameworks.
• Retail experience is highly desirable; SAP knowledge is a strong advantage.

What Do We Offer

At Action, you can make a tangible impact in one of Europe’s fastest-growing retailers. You will lead high-impact Supply Chain initiatives that support international growth and transformation, with exposure to senior stakeholders and close collaboration across Technology and the business.

• A competitive salary based on a 38-hour working week.
• A yearly bonus based on company and personal objectives.
• Company car or mobility allowance.
• 24 holidays, with the option to buy five additional days
• A temporary contract with the intention of offering you a permanent contract in the long term
• Flexible working hours and the option to work from home for up to 40% of your hours, in coordination with your team and manager.
• 15% employee discount on purchases at Action.

After your application, you can expect a clear selection process, including an initial conversation, an interview with the hiring manager, and, if relevant, an additional assessment or follow-up interview.