Process Expert II

Action; Zwaagdijk-Oost; Hybrid; EUR 52,000 - 72,000; Full time

Benefits offered by this job

Remote work up to 40%

Vacation days: 24 with option to buy 5

Staff discount 15%

Pension scheme

Health insurance

Travel expense coverage

Job summary

Action is seeking a Process Expert for Warehouse – Inbound Logistics to optimize processes and drive improvements across DCs, hubs and cross-dock centres. You’ll translate business and IT requirements into actionable designs and support system releases on site.

You should have a Bachelor’s degree in a relevant field and at least 4 years’ experience in a similar environment, with fluent English and Dutch as a plus. The role offers flexible hours and remote work up to 40%.

Qualifications

• Bachelor's degree in a relevant field (Business Administration, Logistics, Supply Chain, etc.).
• 4+ years of experience in a similar environment.
• Experience in Warehousing – Inbound Logistics is a plus.
• Customer-focused, proactive, and results-driven.
• Excellent collaboration and organizational skills.
• Fluent in English; Dutch and additional languages are a plus.

Responsibilities

• Be the go-to expert for Warehouse – Inbound Logistics processes.
• Resolve issues in distribution centres, HUBS and Cross dock centres swiftly.
• Communicate updates and improvements proactively.
• Identify bottlenecks and implement enhancements.
• Translate business and IT requirements into actionable designs.
• Lead communication and training for process and IT updates.
• Provide on-site support during system releases and new DC openings.

Skills

English fluency

Dutch language skills

Education

Bachelor's degree in a relevant field

Job description

Process Expert (Warehouse – Inbound Logistics) Fulltime: 38 hours

Are you passionate about optimizing processes and systems in a dynamic supply chain environment? Do you thrive on driving continuous improvement and making impactful changes? If so, join us as a Process Expert (Warehouse – Inbound Logistics) and elevate your career with us!

Your Daily Action

At Action, we're more than a company—we're a movement. With over 3,400 stores and an ever-expanding supply chain, our SC Support & Process department is key to our success. As a Process Expert (Warehouse – Inound Logistics), you'll play a critical role in enhancing our operations, solving bottlenecks, and implementing innovative solutions.

Process Management:

• Be the go-to expert for Warehouse – Inbound Logistics processes.
• Resolve issues in distribution centres, HUBS and Cross dock centres swiftly.
• Communicate updates and improvements proactively.
• Identify bottlenecks and implement enhancements.
• Translate business and IT requirements into actionable designs.
• Lead communication and training for process and IT updates.
• Provide on-site support during system releases and new DC openings.

Knowledge Transfer:

• Share and document vital process knowledge.
• Create clear process documentation and training materials.
• Engage regularly with warehouse departments and visit DCs for support.
• Collaborate with IT to implement improvement proposals.

Administration:

• Register and evaluate problems and improvement proposals.
• Develop and assess feasibility of new ideas.
• Manage and automate test scripts and execute tests for new processes.
• Maintain and update training materials.
• Set correct authorization profiles within the Supply Chain.

Meet Your Team

Our Supply Chain Support & Process department is part of the Process Development and Support division. The team consists of Process Managers and Process Experts specializing in various areas such as Commerce, Data management, Supply Chain and Commercial Planning, Inbound and Outbound logistics, Transport and Facility. Together, we ensure the seamless operation of Action’s supply chain, delivering products to over 3,400 stores daily.

This is You

• Bachelor's degree in a relevant field (Business Administration, Logistics, Supply Chain, etc.).
• 4+ years of experience in a similar environment.
• Experience in Warehousing – Inbound Logistics is a plus.
• Customer-focused, proactive, and results-driven.
• Excellent collaboration and organizational skills.
• Fluent in English; Dutch and additional languages are a plus.

What We Offer

• Market-based salary based on a 38-hour work week.
• 24 vacation days with the option to buy 5 extra days.
• Temporary contract with potential for a permanent position.
• Flexible working hours with up to 40% remote work.
• 15% staff discount on Action purchases.
• Solid pension scheme, collective health insurance, and travel expense coverage.

How We Contribute to Society

We're committed to making a positive impact on society and the environment. From sponsoring over 2,000 children worldwide through SOS Children’s Village to sourcing sustainable materials and using energy-efficient lighting, we’re dedicated to creating a better world. Join us to see our initiatives in action!

The Next Steps

• Our recruiter will review your application and get back to you promptly.
• We’ll invite you for a first interview.
• Complete an online assessment.
• Attend a second interview to discuss your assessment.
• If we’re a great match, welcome aboard as our new colleague!