IT & AV Technician: EdTech Support & Live Events

Rijnlands Lyceum; Den Haag; Hybrid; EUR 31,000 - 44,000; Full time

Benefits offered by this job

53 paid holiday days a year

8% holiday allowance

8.33% year-end bonus

Travel allowance

ABP pension plan

Annual training budget

Tax-efficient bicycle schemes

Gym memberships

Corporate insurance discounts

Job summary

The International School of The Hague (ISH) is seeking an IT Support & AV Technician to join our ICT team. In this full-time role, you will provide daily technical support for Apple and Windows devices, manage Google Workspace and Microsoft 365 access, and handle live event AV setups.

You will work closely with the IT Manager, ensure privacy compliance, contribute to school projects, and enjoy generous holiday and pension benefits.

Qualifications

• Hands-on IT support experience with Apple and Windows environments.
• Experience in setting up and operating AV equipment for events.
• Familiarity with Google Workspace for Education and Microsoft 365.
• Ability to explain technical concepts to non-technical users.

Responsibilities

• Troubleshoot and configure Apple devices (MacBooks/iPads/Apple TVs) and Windows desktops.
• Set up and manage AV equipment for assemblies, presentations and events.
• Support teachers, students and staff with cloud tools and devices.
• Log tickets, analyse recurring issues and help improve network guidelines.
• Collaborate with IT Manager and external network partners.

Skills

Apple support

Windows support

Google Workspace

Microsoft 365

AV setup

Hardware installation

Customer service

Dutch/GDPR awareness

Dutch language (bonus)

Education

ICT qualification (MBO level)

Tools

Jamf Pro

Apple School Manager

SOMToday/Magister (educational systems)

Microsoft 365 admin

Job description

The International School of The Hague (ISH) is seeking an IT Support & AV Technician to join our ICT team. In this full-time role, you will provide daily technical support for Apple and Windows devices, manage Google Workspace and Microsoft 365 access, and handle live event AV setups.

You will work closely with the IT Manager, ensure privacy compliance, contribute to school projects, and enjoy generous holiday and pension benefits.