Internship Reception - nhow Amsterdam RAI - starting 2027

NH Hotel Group; Amsterdam; On-site; EUR 7,800 - 10,000; Full time

Benefits offered by this job

Minor Hotels University training

Refer-a-friend bonus 500 EUR

Employee rates in NH hotels

F&B discounts 30%

Welcome at Work; hotel stay and meals

Team events and trips

Growth opportunities within the group

Job summary

nhow Amsterdam RAI is a social and multicultural hub in Amsterdam looking for a Front Office Intern who is enthusiastic, energetic and proactive to create elevated guest stays. You will be the memory-maker by greeting guests, handling check-in/out after training, and performing front desk tasks with a smile.

Ideal candidates are studying hotel-, hospitality-, travel & tourism subjects, available for 4+ months, and comfortable working with international guests, with strong English skills and a

Qualifications

• Pursuing hotel/hospitality/travel & tourism studies.
• Internship duration of at least 4 months required.
• Strong English language skills.

Responsibilities

• As Front Office Intern, assist in check-in/check-out after training and perform necessary Front Office admin tasks.
• Maintain close guest contact, answer questions and provide information.
• Learn upselling techniques and handling of guest complaints.
• Foster a warm team atmosphere, ensuring guests are welcomed with a smile.

Skills

English proficiency

Interpersonal skills

Guest handling

Team player

Education

Hospitality studies

Job description

Internship Reception - nhow Amsterdam RAI - starting 2027: Are you the Front Office Intern who embraces a service with twist, has a passion for people, and who enjoys the vibrant atmospheres of nhow Amsterdam RAI, 'the cultures hub'?

• Amsterdam, NL The Netherlands

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

nhow Amsterdam RAI is a social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various wind directions, symbolizes the melting pot the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is in the Zuidas district, right next to the RAI Amsterdam Convention Centre, offering its guests a dynamic headquarters and home base.

For this iconic social hub, we are looking for a Front Office Intern who is enthusiastic, energetic, and proactive, and who is ready to take part in a dynamic design hotel. You will be the memory-maker by creating elevated stay of our guests.

What's in it for you (spoiler: a lot!)

• Compensation of € 750 gross per month for all your hard work, based on full-time hours;
• Free online & offline training organized by our own Minor Hotels University Northern Europe;
• Refer-a-friend bonus (500 EUR);
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
• Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
• Team building events, trips and holiday parties;
• The opportunity to grow within our company worldwide.

What makes you the perfect fit for this bold journey?

• You are an approachable person, easy to talk with, willing to make the first step to the guest;
• You are currently studying a course in hotel-, hospitality-, travel & tourism and this internship is a mandatory part of your course;
• You are available for at least 4 months;
• You get energy from working with (international) guests;
• You have a good command of the English language;

What part will you play in creating the unforgettable?

As a Front Office colleague, you are one of the first impression makers of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile.