Internship- IT

Gisou; Amsterdam; On-site; EUR 4,600 - 5,500; Full time

Benefits offered by this job

Compensated internship (€450 per month

1 day remote per week

Free fresh daily lunch via Feedr

Drinks and snacks in the office

Regular team activities

Monthly ClassPass contribution (€10)

Mental health support OpenUp

Monthly well-being classes

Travel reimbursed up to €200/month for

EU/Non-EU travel expenses covered in夏

Job summary

Gisou in Amsterdam offers an IT Internship where you will support daily operations and improve the digital workplace. Under guidance from the IT team, you will assist with hardware, software, and user management across onsite and remote environments.

You will gain hands-on experience in IT processes, security awareness, and documentation while collaborating with the MSP and IT Director to drive efficient workplace technology initiatives.

Qualifications

• Solid knowledge of Windows and macOS.
• Experience with Microsoft 365 and Office apps.
• Experience with IT support / helpdesk / workplace management.
• Affinity with live, user-facing support and ticketing systems.
• Familiarity with MSP coordination and IT security basics.
• Strong communication and documentation skills.
• Fluency in English; Dutch is a plus.

Responsibilities

• Provide first-line and second-line IT support to internal users (onsite and remote).
• Deliver hands-on workplace support (hardware, software, device setup).
• Manage and maintain end-user devices (Windows and macOS).
• Support and troubleshoot Microsoft 365 and Office apps.
• Coordinate with the MSP and follow up on tickets.
• Assist with IT projects, including implementation and coordination.
• Create and maintain IT documentation and knowledge base articles.
• Support the IT Director with operational tasks.
• Contribute to improving IT processes and user experience.
• Promote Security Awareness within the organization.

Skills

Windows

macOS

Microsoft 365

Office apps

IT support

User-facing support

Ticketing systems

MSP coordination

IT security basics

Communication skills

Job description

ABOUT US

Gisou is born out of a passion for bees and haircare, based on a six-generation beekeeping heritage, our products are inspired by and made with the finest, sustainably sourced ingredients from our very own Mirsalehi Bee Garden.

At Gisou we are on a mission to share our HONEY GLOW. As a rapidly growing scale-up, we're dedicated to crafting iconic beauty products, and building a world-class team to drive our vision and brand forward. We are talent obsessed and deeply believe that the raw skills of our people, and their collective brilliance is what makes ustrulyextraordinary!

ABOUT THE ROLE

As an IT Intern at Gisou, you will have the unique opportunity to contribute to the daily operations and continuous improvement of our workplace technology environment, ensuring a seamless and efficient experience for all employees. Under the guidance of our experienced IT team, you will assist in providing hands-on support across hardware, software, and user management. This role offers a dynamic, user-facing experience where you will help maintain and enhance IT processes and support a secure, well-documented, and high-performing digital workplace.

SKILLS & QUALIFICATIONS

• Solid knowledge of Windows and macOS


• Experience with Microsoft 365 (M365)


• Strong knowledge of Microsoft Office applications


• Experience with IT support / helpdesk / workplace management


• Affinity with live, user-facing support (workplace support)


• Familiarity with ticketing systems and working with an MSP


• Basic understanding of IT security best practices


• Strong communication and documentation skills


• Fluency in English is required; Dutch is a plus

WHAT YOU'LL DO

• Provide first-line and second-line IT support to internal users (onsite and remote)


• Deliver hands-on workplace support (hardware, software, device setup)


• Manage and maintain end-user devices (Windows and macOS environments)


• Support and troubleshoot Microsoft 365 (M365) and Office applications


• Work closely with and follow up on tickets with the Managed Service Provider (MSP)


• Assist with (mini) IT projects, including implementation and coordination


• Create and maintain clear IT documentation and knowledge base articles


• Support the IT Director with operational and administrative tasks


• Contribute to improving IT processes and overall user experience


• Help promote and strengthen Security Awareness within the organization

WHO YOU ARE

• Service-oriented and approachable


• Proactive and solution-driven mindset


• Well-organized and able to manage multiple tasks


• Strong communication skills (technical and non-technical)

REQUIREMENTS

• Available to complete the Internship Programme from Mon 1st Feb 2027 - Wed 4th Aug 2027.


• You must be looking for a FULL-TIME & ONSITE internship for 6 months.


• You must have an Internship contract from your School / University and the internship must be integrated into your program of study.


• Available for 5 days per week, from which 4 days on-site in the Amsterdam office.

WHAT WE OFFER

• This internship is compensated (€450 per month).


• 1 day of remote working per week.


• Free fresh daily lunch via our partner Feedr, plus drinks and snacks provided in the office.


• Regular team activities and drinks.


• Monthly €10 contribution towards ClassPass membership.


• Mental health support via OpenUp.


• Monthly well-being classes provided at the office.


• Travel expenses reimbursed up to €200 per month for non-EU students.


• Travel expenses covered during the summer (when university cards don’t apply), up to €50 per week for EU students.