Internship: Global Customer Insights & Experience

Versuni; Amsterdam; On-site; EUR 13,392 - 20,088; Full time

Job summary

Versuni is seeking a Global Customer Care Intern to join the Voice of Consumer (VOC) team in Amsterdam. This hybrid role combines data analytics with business thinking to create dashboards, reports and analyses that uncover insights and support decision-making.

Duration: 6–12 months, 40 hours per week, starting 1 September 2026. You will collaborate with global stakeholders, translate data into visualizations, and help answer key business questions with data-driven analysis, while strengthening

Qualifications

• Currently enrolled in a Bachelor's or Master's programme in a related field.
• Experience with reporting, dashboarding or data visualization tools.
• Familiarity with Power BI is a plus; other tools welcome.
• Strong analytical and problem-solving skills.

Responsibilities

• Support the development and maintenance of dashboards and reports using consumer and business data.
• Analyze trends and generate actionable insights for business stakeholders.
• Translate complex datasets into clear visualizations and recommendations.
• Collaborate with the Voice of Consumer team to improve reporting and insight generation.
• Help answer key business questions through data-driven analysis.

Skills

Analytical skills

Problem-solving

Communication skills

English fluency

Education

Bachelor's/Master's in Business Analytics/Data Science/Business Admin/Economics/Statistics

Tools

Power BI

Reporting tools

Dashboarding

Job description

About the Role

As a Global Customer Care Intern, you will join the Voice of Consumer (VOC) team and help transform consumer data into meaningful business insights. You will work closely with global stakeholders, supporting the creation of dashboards, reports, and analyses that help teams better understand consumer feedback and improve decision‑making across the business.

This internship offers a unique opportunity to combine data analytics with business thinking. Rather than simply creating reports, you will be encouraged to investigate trends, identify opportunities, and help stakeholders understand the “why” behind the data.

Location

Amsterdam (hybrid, 3 days per week in the office)

Duration

6–12 months

Working Hours

40 hours per week

Expected Start Date

1 September 2026

The Impact You’ll Make

• Support the development and maintenance of dashboards and reports using consumer and business data.
• Analyze trends and generate actionable insights for business stakeholders.
• Translate complex datasets into clear visualizations and recommendations.
• Collaborate with the Voice of Consumer team to improve reporting and insight generation.
• Help answer key business questions through data‑driven analysis.

The Skills And Knowledge You’ll Bring

• Currently enrolled in a Bachelor's or Master's programme in Business Analytics, Data Science, Business Administration, Economics, Statistics, or a related field.
• Experience with reporting, dashboarding, or data visualization tools.
• Familiarity with Power BI is a plus; experience with similar tools is also welcome.
• Strong analytical and problem‑solving skills.
• Ability to turn data into meaningful business insights.
• Strong communication skills and fluency in English.

Important

Please note that in order to be considered for an internship, you need to be registered as a student during the entire internship period. Formal documentation may be requested at any time. Students from outside the EU need to fill in a NUFFIC agreement, which needs to be signed by the student and the university.