Internship: Global Customer Care

Versuni (formerly Philips Domestic Appliances); Amsterdam; On-site; EUR 11,160 - 17,856; Full time

Job summary

Versuni is seeking a Global Customer Care Intern to join the Voice of Consumer team. You will transform consumer data into insights, supporting dashboards, reports and analyses that help stakeholders understand feedback and improve decision-making.

During a 6–12 month internship starting 1 September 2026, you will investigate trends, translate data into visuals, and collaborate with global teams to drive reporting improvements and business impact.

Qualifications

• Currently enrolled in a Bachelor's or Master's programme in Business Analytics, Data Science, Business Administration, Economics, Statistics, or a related field.
• Experience with reporting, dashboarding, or data visualization tools.
• Familiarity with Power BI is a plus; experience with similar tools is also welcome.
• Strong analytical and problem-solving skills.
• Ability to turn data into meaningful business insights.
• Strong communication skills and fluency in English.

Responsibilities

• Support the development and maintenance of dashboards and reports using consumer and business data.
• Analyze trends and generate actionable insights for business stakeholders.
• Translate complex datasets into clear visualizations and recommendations.
• Collaborate with the Voice of Consumer team to improve reporting and insight generation.
• Help answer key business questions through data-driven analysis.

Skills

Reporting

Dashboarding

Data visualization

Power BI

Analytical thinking

Communication (English)

Education

Business Analytics / Data Science / Business Administration / Economics / Statistics

Tools

Power BI

Job description

Join the Voice of Consumer (VOC) team as a Global Customer Care Intern and help transform consumer data into meaningful business insights. You will work closely with global stakeholders, supporting the creation of dashboards, reports, and analyses that help teams better understand consumer feedback and improve decision-making across the business.

This internship offers a unique opportunity to combine data analytics with business thinking. Rather than simply creating reports, you will be encouraged to investigate trends, identify opportunities, and help stakeholders understand the “why” behind the data.

About the role

Duration: 6–12 months
Expected Start Date: 1 September 2026

The impact you’ll make

• Support the development and maintenance of dashboards and reports using consumer and business data.
• Analyze trends and generate actionable insights for business stakeholders.
• Translate complex datasets into clear visualizations and recommendations.
• Collaborate with the Voice of Consumer team to improve reporting and insight generation.
• Help answer key business questions through data-driven analysis.

The skills and knowledge you’ll bring

• Currently enrolled in a Bachelor's or Master's programme in Business Analytics, Data Science, Business Administration, Economics, Statistics, or a related field.
• Experience with reporting, dashboarding, or data visualization tools.
• Familiarity with Power BI is a plus; experience with similar tools is also welcome.
• Strong analytical and problem-solving skills.
• Ability to turn data into meaningful business insights.
• Strong communication skills and fluency in English.

Important

Please note that in order to be considered for an internship, you need to be registered as a student during the entire internship period. Formal documentation of which may be requested at any time. Students from outside the EU need to fill in a NUFFIC agreement, which needs to be signed by the student and the university.