INTERNAL SALES SUPPORT

BaseClear BV; Netherlands; Remote; EUR 30,000 - 52,000; Full time

Job summary

BaseClear BV, based in the Netherlands, seeks an Internal Sales Support to connect customers with the commercial team and accelerate project opportunities.

You will respond to inquiries, prepare quotations, manage orders and maintain CRM data while developing your commercial skills in a biology-focused environment.

Qualifications

• BSc or MSc in Life Sciences or related field required or strongly preferred.
• Interest in the commercial side of science and customer interaction.
• Experience in a commercial, customer-facing or sales-related role is a plus.
• Familiarity with genomics, microbiology or bioinformatics is beneficial.

Responsibilities

• Be the first point of contact for customer questions and requests.
• Support Account Managers and Business Developers with quotations and orders.
• Prepare accurate quotations with internal teams and customers.
• Maintain customer and sales data in CRM and keep the funnel current.
• Identify new sales opportunities and assist with meetings and events.

Skills

Life sciences background

Customer-focused mindset

CRM systems experience

English proficiency

Education

BSc or MSc in Life Sciences, Biology, Molecular Biology, Biotechnology or related field

Tools

CRM systems

Business intelligence tools

Job description

BaseClear helps organizations transform biological samples into reliable, actionable insights that support research, product development, manufacturing, quality control, and regulatory decision-making. Whether you are developing a new biopharmaceutical, optimizing a microbial production process, investigating a microbiome, or characterizing a cell line, you need more than data alone. You need accurate results, expert interpretation, and a partner who understands the scientific, operational, and regulatory challenges of your project. With more than 30 years of genomics experience, BaseClear provides the genomics, molecular biology, and quality solutions needed to help clients make confident decisions and accelerate innovation.

For a growing company in booming industry, we are looking for candidates for the position of:

About the role

Are you a Life Sciences professional who enjoys working with customers, organizing processes and helping turn opportunities into successful projects? Do you have an interest in the commercial side of science and enjoy working closely with scientists and customers?

As Internal Sales Support, you are an important link between our customers and the commercial team. You support Account Managers and Business Developers throughout the sales process, from responding to incoming questions and preparing quotations to following up on opportunities and supporting customers with their orders.

You will work in a dynamic environment where scientific understanding, customer focus and commercial awareness come together. The role offers an excellent opportunity to develop your commercial skills while using your scientific background.

What will you be doing?

• Be the first point of contact for customer questions and incoming requests, ensuring a fast and professional response.
• Support Account Managers and Business Developers with quotations, follow-ups, opportunities, orders and after-sales activities.
• Prepare accurate quotations in collaboration with customers and internal commercial and scientific teams.
• Maintain accurate customer and sales information in our CRM and keep the sales funnel up to date.
• Proactively contact customers to discuss projects, follow up on proposals and gather feedback.
• Help customers navigate the ordering process and provide clear information about BaseClear's products and services.
• Identify and research new sales opportunities and maintain our prospect database.
• Support the commercial team with meetings, exhibitions, commercial analysis and other activities that help drive our sales.

Who are you?

Our ideal candidate has:

• A BSc or MSc in Life Sciences, Biology, Molecular Biology, Biotechnology or a related field.
• An affinity with science and an interest in working with scientists and customers.
• Some experience in a commercial, customer-facing or sales-related role is preferred, but we are also open to candidates with a strong scientific background and clear commercial interest.
• Experience in a laboratory environment, particularly with molecular biology, DNA sequencing or genomics, is a plus.
• Good understanding of genomics, sequencing, microbiology and/or bioinformatics.
• Strong organizational skills and the ability to manage multiple priorities.
• Comfortable working with CRM systems and business intelligence tools.
• Excellent communication skills in English, both written and spoken.
• Able to work independently while also collaborating effectively across different teams.
• You are based in the Netherlands and preferrably speak Dutch.

As a person, you are proactive, customer-oriented and commercially curious. You enjoy taking ownership and making sure things get done. You can switch easily between different tasks and stakeholders and remain calm when priorities change.

You don't need to be an experienced salesperson. What matters most is that you enjoy communicating with people, are curious about their needs and have the ambition to develop yourself commercially.

What do we offer?

A rewarding position in a biotech company, where you will work in a highly motivated and fun team. Salary and secondary benefits are dependent on your qualifications and experience.

Closing date: Until filled Acquisition for this vacancy is not appreciated