Intern - Digital Payment Operations

ADIDAS; Amsterdam; On-site; EUR 12,000 - 15,000; Part time

Benefits offered by this job

Monthly €1,200 gross allowance

Learning & development access

Mentorship & networking

International intern community

Onsite facilities & events

Job summary

adidas in Amsterdam is seeking an Intern Payment Operations to support payment performance monitoring, reporting, and operational updates within the Digital Consumer Operations Team. You will gain hands-on exposure to digital payments, eCommerce operations, and customer experience management while collaborating with global teams.

The program runs Feb 1, 2027 to Jul 31, 2027, offering mentorship, learning resources, and networking within a global sports company.

Qualifications

• Enrolled as a fulltime student for the entire duration of the internship.
• Studying Business Administration, Economics, Data Analytics, Information Management, Digital Business, Finance, or a related field.
• Available for the full internship period 01/02/2027 - 31/07/2027.
• Comfortable working in English, both speaking and writing.
• Motivated to learn, curious, and open to feedback.
• Interest in eCommerce, digital payments, customer experience, data analysis, and technology-driven business operations.
• Basic knowledge of Microsoft Excel, PowerPoint, and data analysis tools (Power BI is a plus).
• Passion for sport and/or an active lifestyle.

Responsibilities

• Assisting with monitoring payment performance and checkout conversion metrics across our eCommerce platforms.
• Supporting the preparation of reports, analyses, and operational updates for internal stakeholders.
• Helping maintain or improve payment monitoring processes and operational documentation.
• Gain hands-on exposure to digital payments, eCommerce operations, and customer experience management.
• Develop skills such as analytical thinking, stakeholder communication, problem-solving, and project coordination.
• Build confidence working in an international team.
• Support the team in identifying trends, investigating payment-related issues, and preparing for key commercial events such as Black Friday.

Skills

Analytical thinking

Data analysis

English proficiency

Education

Business Administration

Economics

Data Analytics

Information Management

Digital Business

Finance

Tools

Excel

PowerPoint

Power BI

Job description

JOIN THE THREE STRIPES FAMILY

Are you passionate about the sports industry? Ever wondered what it takes to power a global icon like adidas? Join the Three Stripes family at our Amsterdam headquarters and get a front-row seat to the business behind the brand. We're looking for curious students who are eager to learn, innovate, and experience firsthand how we change lives through sport.

YOUR INTERNSHIP ROLE

As an Intern Payment Operations, you will be part of the Digital Consumer Operations Team, a group that plays a key role within adidas by providing a seamless and reliable shopping experience for our consumers across all channels. The team works closely with Global Payments, Digital Analytics, Product Teams, Finance, Consumer Service, and eCommerce Technology teams and is involved in payment performance monitoring, operational support, issue management, customer experience improvements, and peak trading event preparations, contributing directly to adidas' overall success.

WHAT YOU'LL DO & LEARN

• Assisting with monitoring payment performance and checkout conversion metrics across our eCommerce platforms.
• Supporting the preparation of reports, analyses, and operational updates for internal stakeholders.
• Helping maintain or improve payment monitoring processes and operational documentation.
• Gain hands-on exposure to digital payments, eCommerce operations, and customer experience management.
• Develop skills such as analytical thinking, stakeholder communication, problem-solving, and project coordination.
• Build confidence working in an international team.
• Support the team in identifying trends, investigating payment-related issues, and preparing for key commercial events such as Black Friday.

WHAT WOULD MAKE YOU A MATCH

• Enrolled as a fulltime student for the entire duration of the internship.
• Studying Business Administration, Economics, Data Analytics, Information Management, Digital Business, Finance, or a related field.
• Available for the full internship period 01/02/2027 - 31/07/2027.
• Comfortable working in English, both speaking and writing.
• Motivated to learn, curious, and open to feedback.
• Interest in eCommerce, digital payments, customer experience, data analysis, and technology-driven business operations.
• Basic knowledge of Microsoft Excel, PowerPoint, and data analysis tools (e.g., Power BI is a plus).
• Passion for sport and/or an active lifestyle.

WHAT'S IN IT FOR YOU

• A structured learning experience in a global, fast paced sports company
• Hands-on exposure that helps you grow your skills and business knowledge, working with cross functional teams
• Structured training and development, including access to LinkedIn Learning, language training, and the adidas Learning Portal
• Mentorship, networking opportunities, and participation in employee resource groups
• Be part of our vibrant Amsterdam office and get involved in events, special guests' visits, educational workshops, sports activities, volunteering opportunities, and selected adidas-sponsored events
• An international intern community and collaborative work environment
• An inspiring campus with canteens, cafés, reflection rooms, and extensive sports facilities, including an onsite free gym
• Employee discounts on adidas products
• Monthly gross allowance: €1,200
• Flexible and agile working arrangements (40% home office possible)

INTERNSHIP CONDITIONS

• Start Date - End Date: Feb 1st - Jul 31st
• Duration: 6 months
• Working hours: 39 hours per week (full-time)
• Contract type: Internship (student status required throughout)
• Holidays: 10 days during the internship
• Location: Hoogoorddreef 9A, 1101 BA Amsterdam, The Netherlands
• Transportation costs: Covered by adidas