In-Store Tech Brand Champion - Partner Store Advisor

Apple; Hoorn; Hybrid; EUR 32,000 - 43,000; Full time

Job summary

Apple is seeking a Channel Store Advisor in Hoorn, Netherlands, to support sales, merchandising and operations in a partner store. You will work 32 hours per week, including evenings and weekends, and build relationships with partner staff while delivering exceptional customer experiences.

Represent Apple, share product knowledge, run demos, train staff, and ensure merchandising standards are met. Fluency in Dutch and English is required; minimum 2 years of related experience is expected.

Qualifications

• Minimum of 2 years of related experience.
• Passion for helping customers and partners understand how Apple technology can enrich lives.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Outstanding customer focus.
• Excellent communication skills.
• Ability to educate and inspire others.
• Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.
• Fluency or advanced skills in Dutch and ability to communicate in English.

Responsibilities

• Represent Apple within a single partner store and help customers develop relationships with our brand.
• Share your in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products.
• Provide an amazing customer experience by showcasing our products, accessories, and services.
• Proactively seek opportunities to expand awareness for new and existing customers.
• Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.
• Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards.
• Provide daily care and inspection according to guidelines and elevate issues for timely and effective resolution.
• Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.

Skills

Dutch fluency

English proficiency

Customer focus

Product knowledge

Relationship building

Communication skills

Sales mindset

Education/information delivery

Job description

Apple is seeking a Channel Store Advisor in Hoorn, Netherlands, to support sales, merchandising and operations in a partner store. You will work 32 hours per week, including evenings and weekends, and build relationships with partner staff while delivering exceptional customer experiences.

Represent Apple, share product knowledge, run demos, train staff, and ensure merchandising standards are met. Fluency in Dutch and English is required; minimum 2 years of related experience is expected.