ICT Systems Specialist

Uni Systems; Den Haag; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Uni Systems is seeking an ICT Systems Specialist to join the UniQue team in Den Haag. You will design, verify, document, and refactor moderately complex software configurations for deployment, and monitor systems for resource usage and performance.

You will install, test and document software, assist users, troubleshoot issues, and contribute to installation procedures and standards. A NATO security clearance and ITIL training are preferred.

Competenze

• Bachelor's degree in IT or relevant field with practical experience in ICT end systems within a large organization.
• Experience configuring hardware and software and solving problems independently.
• Hands-on experience troubleshooting technical issues and providing technical support to end-users.
• ITIL foundation or advanced level training and certification is advantageous.

Mansioni

• Assist in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment.
• Collaborate in reviews of work with others as appropriate.
• Monitor operational systems for resource usage and failure rates to inform system tuning.
• Install and test new versions of system software and apply parameters to maximise throughput.
• Record details of installed/removed components and assist with installation procedures and standards.
• Provide user support and escalate as needed, following procedures.

Conoscenze

Network troubleshooting

End-user support

System software tuning

Remote server administration

Problem solving

Formazione

Bachelor's degree in IT

Strumenti

Wireshark

Network management tools

Server hosting platforms

RAID configurations

Descrizione del lavoro

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for anICT Systems Specialistto join our UniQue team.

What will you be doing in this role?

• Assist in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment.
• Collaborate in reviews of work with others as appropriate.
• Monitor operational systems for resource usage and failure rates, to inform and facilitate system software tuning.
• Apply system software parameters to maximise throughput and efficiency.
• Install and test new versions of system software.
• Contribute to preparation of software implementation procedures with fall back contingency plans.
• Carry out agreed network maintenance tasks and specified operational configuration of network components.
• Establish and diagnose network problems/faults using the required troubleshooting methodology and tools.
• Use network management software and tools to collect agreed performance and traffic statistics.
• Install or remove hardware and/or software, using supplied installation instructions and tools, including handover to the client.
• Record details of all components that have been installed and removed.
• Assist users and follows agreed procedures for further help or escalation.
• Contribute to the development of installation procedures and standards.
• Administer the recording of activities, logging of results and documents technical activities undertaken.

What do you need to succeed in this position?

• A Bachelor's degree in IT or relevant field with at least years of practical experience of implementation and maintenance of ICT end systems within a large organization.
• Good experience configuring hardware and software.
• Good understanding of ICT systems and the ability to work independently to solve problems.
• Hands-on experience troubleshooting technical issues and providing technical support to end-users.
• Desirable:
  • Hands-on experience on troubleshooting technical issues and providing technical support to end-users.
  • Network configuration, debugging trouble shouting (TCP/IP, VPN, VLAN, firewall, DNS).
  • Cybersecurity infrastructure understanding.
  • Software development in java, C, C++, python, scripting language.
  • Hardware and software configuration of Server hosting platforms, custom disk configurations with specific storage controllers, RAID configuration, redundancy management.
  • Overall Strong analytical and problem-solving skills on: Remote server administration, Log analysis, Network tool usage (Wireshark).
• ITIL foundation or advanced level training and certification is required.
• An active NATO Security Clearance is required.
• Very good command of spoken and written English (B2).

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.