HVAC Service Planner & Coordinator

Trane Technologies plc; Soest; On-site; EUR 38,000 - 46,000; Full time

Job summary

Trane Technologies plc in the Netherlands is seeking a Service Coordinator / Planner to schedule the work of our Service Technicians, ensuring timely and accurate execution of service and contract tasks while maintaining high quality and customer focus.

You will coordinate call-outs, optimize costs and hours, inform technicians, and communicate schedules to customers. Fluency in Dutch and English is required in this HVAC environment, and prior experience with MS Office is advantageous.

Qualifications

• Excellent communication and customer focus; able to build strong relationships with customers and service technicians.
• Commercial awareness, cost-conscious, accurate and punctual.
• Experience with computer systems and MS Office.
• Eagerness to learn; ability to prioritise and work well in a team.
• Preferred HVAC or climate control experience.
• Strong command of Dutch and English.

Responsibilities

• Ensure timely execution of service and contract work.
• Plan efficiently with regard to costs, hours and customer wishes.
• Inform and instruct Service Technicians.
• Communicate the planning to the customer.
• Handle call-outs and, if needed, make price agreements.
• Verify completed work.

Skills

Communication

Customer orientation

Cost awareness

MS Office

Teamwork

HVAC experience

Dutch-English fluency

Tools

MS Office

Job description

Trane Technologies plc in the Netherlands is seeking a Service Coordinator / Planner to schedule the work of our Service Technicians, ensuring timely and accurate execution of service and contract tasks while maintaining high quality and customer focus.

You will coordinate call-outs, optimize costs and hours, inform technicians, and communicate schedules to customers. Fluency in Dutch and English is required in this HVAC environment, and prior experience with MS Office is advantageous.