HR Services Officer

Van Oord; Rotterdam; On-site; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Salary matching responsibilities and experience

Travel allowance (€0.31 per km)

Home office allowance (€2.45 per day)

32 leave days per year

Variable bonus

Pension scheme

Collective health insurance (optional)

Flexible working from home policy

Extensive learning and development opportunities

Community access (e.g., Van Oord Women)

Sport events organization

Job summary

A leading international company in the Netherlands is seeking an HR Services Officer to deliver reliable and people-focused HR services throughout the employee lifecycle. Responsibilities include handling HR queries, ensuring compliance with local regulations, and managing personnel administration in Workday. Ideal candidates have over 5 years of HR experience, strong knowledge of HR services, and skills in complex case resolution. This position offers competitive benefits and ample opportunities for learning and personal development.

Qualifications

• More than 5 years of experience in HR administration and/or HR operations.
• Able to interpret HR policies, processes, and regulations across geographies.
• Skilled communicator, especially in complex case resolution.
• Strong interpretation of HR policies across geographies.
• Clear and confident communicator in complex case resolution.
• Higher Vocational HBO level or equivalent.

Responsibilities

• Deliver reliable, accurate, and people-focused HR services throughout the employee lifecycle.
• Handle both routine and complex HR queries independently.
• Ensure compliance with local laws and company policies.
• Collaborate with internal stakeholders across HR domains.

Skills

Strong knowledge and experience in (international) HR services

Handle routine HR tasks

Resolve complex HR queries

Interpreting HR policies

Clear communication

Proactive improvement-oriented mindset

Experience with Workday or similar systems

Education

Higher Vocational (HBO) work and thinking level

Tools

Workday

Job description

As an HR Services Officer, you play a key role in delivering reliable, accurate, and people-focused HR services throughout the employee lifecycle. You are the point of contact for HR-related questions from employees, managers, and the HR community, and you respond in line with HR policies, procedures, and guidelines.

You handle both routine and more complex HR queries. You work independently on standard HR activities and transactions, seek support when needed for sensitive or complex cases, and provide clear advice by interpreting policies and processes within your area of expertise and relevant geographies. You deliver timely, high-quality support with a personal touch, researching the broader context behind requests and proactively identifying improvement opportunities.

Compliance is central to your role. You ensure HR lifecycle transactions meet local laws, regulations, and Van Oord policies, and you maintain accurate personnel administration by collecting, updating, and managing employee data in Workday (our HRIS system), as well as related files, and archives. You stay up to date on relevant legislation and HR developments and actively contribute to continuous improvement by reviewing HR processes, templates, and procedures.

Qualifications

• Strong knowledge and experience in (international) HR services
• Able to independently handle routine HR tasks and resolve complex HR queries
• Skilled in interpreting HR policies, processes and regulations across geographies
• Clear and confident communicator, especially in complex case resolution
• Proactive and improvement-oriented mindset
• Higher Vocational (HBO) work and thinking level or advanced vocational education
• More than 5 years of experience in HR administration and /or HR operations
• Experience working with Workday or similar HRIS systems

Benefits

• Salary that matches your responsibilities and experience
• Travel allowance (€0.31 per km) and home office allowance (€2.45 per day)
• 32 leave days per year
• Variable bonus
• Pension scheme
• Collective health insurance (optional)
• Flexible working from home policy, 2 days a week when working on a full-time basis
• Extensive learning and personal development possibilities, including a wide range of online courses via Goodhabitz
• Access to communities, like Young Van Oord, Van Oord Women and the Van Oord staff association
• Organization of several (sport) events, e.g. winter sport, weekend of sailing, cycling and a motorcycle tour

Interested? Apply via the application form below. Do you have any questions? Please contact Wilma van der Linden.

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Acquisition for this vacancy is not appreciated.

You are part of Van Oord’s HR Services department and work closely with employees, managers, HR Business Partners, Centers of Expertise, and other internal stakeholders. You support a broad range of HR activities, from hiring and onboarding to benefits administration, promotions, transfers, and termination.