HR Process & Automation Specialist

ORTEC; Zoetermeer; On-site; EUR 55,000 - 70,000; Full time

Benefits offered by this job

25 annual leave days

Holiday remuneration of 8%

Year-end bonus equal to a full month’s pay

NS Business Card or commuting allowance

Development programs tailored to your needs

Job summary

A global software development company is seeking an HR Process & Automation Specialist to streamline HR processes through automation and AI-driven solutions. This mid-senior level position requires a Bachelor's degree in Human Resources or IT and expertise in HR process design. The role offers a permanent contract with benefits such as competitive leave, bonuses, and development programs, fostering a culture of collaboration and continuous improvement.

Qualifications

• Experienced in HR process design and continuous improvement in complex global settings.
• Solid understanding of HRIS and process-technology alignment.
• Hands-on experience with AI-enabled solutions in HR.

Responsibilities

• Map and own end-to-end HR processes ensuring global alignment.
• Drive continuous improvement initiatives to enhance HR service delivery.
• Support change management for successful adoption of new processes.

Skills

HR process design

Automation tools

Stakeholder engagement

Analytical mindset

Change management

Education

Bachelor’s degree in Human Resources or Information Technology

Tools

HRIS systems

Job description

Location

ORTEC Zoetermeer, South Holland, Netherlands

At ORTEC, everyone belongs. Our Community empowers teams to thrive together. Curiosity drives innovation, and grit helps us overcome obstacles and continuously improve. We pursue excellence as a commitment to learn and grow. Trust lies at the heart of our culture—earned through respect, accountability, and building something meaningful together.

If these values resonate with you and you want to make a global impact, we welcome your application.

Is your passion to automate and leverage AI? Join us to enhance our Global People & Culture team’s efficiency and employee experience with data‑driven solutions.

As part of our Global People & Culture team, the HR Process & Automation Specialist plays a key role in creating a seamless and efficient employee experience. This role focuses on streamlining and automating HR processes across regions within our Global HR Operations Team, supporting consistent, high‑quality workflows and systems that enable a better work environment for all employees.

Combining a solid understanding of processes with a forward‑looking mindset, the HR Process & Automation Specialist helps drive operational excellence, enhances the employee journey, and enables our HR teams worldwide to focus on what matters most: supporting and empowering our people.

Your mission

• Process Governance & Ownership: Map and own all end‑to‑end HR processes, ensuring global alignment and clear, up‑to‑date documentation in collaboration with Global HR Operations team members.
• Develop process standards to drive consistency, quality, compliance, and efficiency across regions.
• Ensure compliance with data privacy and security standards in all process and system changes.
• Drive continuous improvement initiatives to enhance HR service delivery and eliminate inefficiencies.
• Define and track KPIs to measure process performance and inform ongoing optimization efforts.
• Identify, design, and implement automation and AI‑enabled solutions to streamline processes and reduce administrative workload.
• Align HR systems and technology with optimized processes to enable automation and improve usability.
• Change Management & Adoption: Support change‑management activities, including communication, training, and stakeholder engagement, to ensure successful adoption of new processes.
• Knowledge Management: Maintain a centralized knowledge repository containing HR process documentation, guides, and training materials.
• Cross‑Functional Collaboration: Collaborate closely with IT and third‑party vendors to deliver innovative, data‑informed HR solutions.

Who you are

• Bachelor’s degree in Human Resources, Information Technology, or similar fields.
• Demonstrated expertise in HR process design, mapping, and continuous improvement within a complex global environment.
• Experience in building or supporting HR Shared Services delivery models.
• Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen) and experience with automation tools.
• Hands‑on experience designing AI‑enabled workflows or chatbot solutions in HR settings.
• Strong stakeholder engagement and facilitation capabilities, with the ability to effectively bridge HR and IT functions.
• Solid HRIS knowledge and familiarity with systems integration and process–technology alignment.
• Analytical mindset with strong problem‑solving skills.
• Proven project‑management capability, ideally supported by a recognized certification.
• Excellent written and spoken English.
• Exceptional communication skills and ability to influence and collaborate across diverse teams and cultures.
• Experience in change management and driving adoption of new processes and technologies.

What we offer

• A permanent contract (we believe in commitment)
• 25 annual leave days, additional days from the age of 35
• Holiday remuneration of 8%
• Result‑related remuneration
• Year‑end bonus equal to a full month’s pay
• NS Business Card, lease opportunity or commuting allowance
• Mobility allowance equal to 3% of your base salary
• Active employee association for fun activities with colleagues
• Development programs tailored to your needs and role

The next steps

If you are enthusiastic about this opportunity, we encourage you to apply by uploading your CV and motivation letter by 16 January 2026. The recruitment process will include two online assessments followed by two interviews.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Human Resources and Information Technology

Industries

Software Development