HR Operations Specialist

SoftwareOne; Amsterdam; Hybrid; EUR 45,000 - 62,000; Full time

Benefits offered by this job

Unlimited holidays

Hybrid working

Training budget

Wellbeing support

Job summary

SoftwareOne is seeking an HR Operations Specialist to deliver efficient HR administration and optimize cross-system processes across BeNeLux. You will support the employee lifecycle from onboarding to payroll data administration while collaborating with a remote People & Culture team.

The role emphasizes accuracy, service excellence, and continuous improvement, with hybrid work in Amsterdam and exposure to ServiceNow, Workday, and local payroll activities.

Qualifications

• Several years of experience in HR administration.
• Experience supporting HR operations in the BeNeLux region, with understanding of labour legislation in BeNeLux countries.
• Strong integrity, discretion, and ability to handle confidential information in a remote international environment.
• Process-oriented mindset with analytical skills and attention to data.

Responsibilities

• Manage HR administration activities and respond to employee and manager requests with accuracy and efficiency through HR systems.
• Support the full employee lifecycle in Workday and related systems, including onboarding, offboarding, transfers, promotions, salary changes, and documentation verification.
• Prepare HR documentation such as contracts, salary letters, and other personnel documents.
• Coordinate monthly payroll activities for Belgium and Luxembourg, liaising with Finance and external payroll providers.
• Ensure data accuracy and compliance while collaborating with auditors and authorities.
• Drive continuous improvement of HR processes, service delivery, and technology usage.
• Assist HR projects and guide employees to appropriate teams when needed.

Skills

HR administration

BeNeLux HR operations

Excel

Data accuracy

Remote collaboration

Tools

ServiceNow

Workday

Job description

• Do you thrive on bringing structure, accuracy, and efficiency to HR operations while managing key employee lifecycle processes across multiple HR systems?
• Are you motivated by the opportunity to optimize processes, support payroll activities, and deliver outstanding HR service for employees across the BeNeLux region?

Practical Information

Location: Amsterdam, Netherlands | Work Arrangement: Hybrid | Reports to: P&C Operations Team Lead - Benelux | Visa Requirements: Valid working visa for Netherlands | Language Requirements: fluent/professional Dutch and English , both written and verbal

As our HR Operations Specialist , you will play a key role in delivering efficient HR administration and continuously improving our people’s processes. Your responsibilities will include supporting the employee lifecycle, from employment and onboarding to absence management, documentation, payroll data administration, and HRIS management. You will be part of a remote People & Culture team supporting the BeNeLux region, helping to ensure a best-in-class employee experience through exceptional service, operational excellence, and process optimization.

Key R esponsibilities

• Manage HR administration activities and respond to employee and manager requests with accuracy and efficiency through ServiceNow and other HR systems
• Support the full employee lifecycle in Workday and related systems, including onboarding, offboarding, transfers, promotions, salary changes, and verification of required documentation and employee data updates
• Maintain accurate employee records and prepare HR documentation, such as employment contracts, salary letters, deduction agreements, and other personnel documents
• Coordinate monthly payroll activities for Belgium and Luxembourg, preparing payroll data and working closely with Finance and external payroll providers
• Ensure employee data accuracy and compliance while collaborating with auditors, local authorities, and other internal stakeholders
• Drive continuous improvement of HR processes, service delivery, execution, and technology utilization to enhance operational efficiency and employee experience
• Contribute to HR projects and initiatives while providing guidance on HR-related inquiries and directing employees to the appropriate teams when needed

Job Requirements

• Several years of experience in HR administration, ideally within a modern, digitalized organization
• Experience supporting HR operations in the BeNeLux region, with a strong understanding of labor legislation in at least one BeNeLux country and a willingness to learn about the others
• Strong integrity, discretion, and the ability to handle confidential information while working independently in a remote and international environment
• Excellent organizational and time management skills, with the ability to prioritize and adapt in a fast-paced, changing environment
• A process-oriented mindset combined with strong analytical skills, attention to detail, and confidence working with data and Excel
• A proactive, self-managing approach with a focus on accuracy, continuous improvement, and efficient process execution
• A collaborative team player who thrives in a matrix organization and can build strong working relationships across a geographically dispersed remote team

What we offer

• A close-knit, international and inclusive culture where you can be yourself and make a real impact
• Flexible hybrid working, combining time at home with collaboration in our Amsterdam office
• Extensive learning and development opportunities, including training, mentoring, knowledge sharing, and a dedicated training budget
• A competitive salary and benefits package, including generous time off, mobility options, and support during important life events
• A strong focus on wellbeing, with mental health support, coaching, and regular social activities that help our teams connect, learn, and have fun togethe r
• Unlimited holidays

Company description

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.