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Miele in Amsterdam is seeking an HR Operations & People Services Specialist to ensure HR processes run smoothly and employees receive accurate, timely support throughout their journey.
You will own core HR operations, support managers and employees on HR topics, and continuously improve systems to scale. Fluency in English is required; Dutch is a plus; a bachelor's in HR or related field is expected.
About the role As our HR Operations & People Services Specialist, you'll ensure HR processes run smoothly and employees receive accurate, timely support throughout their journey at Miele X. You'll own core HR operations, support managers and employees on HR-related topics, and continuously improve the systems and processes that help us scale.
Manage payroll, time & expense administration, compensation changes, and HR systems. Administer contracts and employee lifecycle processes, including onboarding, offboarding, leave, visa, and 30% ruling administration. Maintain employee data, organizational structures, and HR documentation. Prepare HR reports, people metrics, and statutory reporting. Ensure compliance with policies and local legislation.
Act as the first point of contact for employees and managers on HR operational matters. Provide guidance on topics such as contracts, payroll, leave, policies, and processes. Escalate complex employee relations or labor law matters where appropriate.
Identify opportunities to simplify, improve, and automate HR processes. Support HR projects, system implementations, and new ways of working. Collaborate with HR colleagues across the region to drive consistency and best practices.
2+ years of experience in HR Operations, HR Administration, or People Services. Experience with payroll and employee lifecycle administration. Strong attention to detail and a service-oriented mindset. Comfortable working with HR systems; Workday experience is a plus. Strong organizational and communication skills. Fluent in English; Dutch is a plus. Bachelor's degree in HR, Business Administration, or a related field.
For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations. What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.