HOYA - KAM Global Key Account (AMSTERDAM)
Key Responsibilities:
- Key contact Category MGT team: Lead the strategic relationship with HQ and country level; build relationships across assortment, operations, and retail teams; craft account plans that enhance the strategic partnership with the client.
- Assortment & Category Management: Propose and advise on the annual product introduction calendar; coordinate new product introductions (face‑in, pricing, and communication to the client); manage product phase‑outs (face‑out) in collaboration with the Technical Product Manager; monitor assortment performance and recommend optimizations based on sales mix and customer feedback; support in‑store execution and prepare staff training related to new products or other requirements.
- Business Performance: Track sales performance per month, KPIs, product mix, and service levels; manage forecasting and volume planning in cooperation with Business Planning & Forecast; prepare quarterly meetings and monthly reports for management.
- Lead cross‑functional projects: Project management of initiatives such as digital ordering platforms, implementations of new instruments, training programmes, and other cross‑functional projects.
Key Stakeholders:
- Managing Director
- Technical Product Manager
- GKA team (HQ)
- Business Planning & Forecast Manager
- Marketing Team
- Finance Management
- IT & Systems Support
Direct Reports: 0
Qualifications:
- Bachelor’s or Master’s degree in Business, Marketing, or a related field.
- Minimum of 5 years’ experience in Key Account Management / Category Management, preferably within medical, optics, devices, FMCG or retail.
- Strong analytical and data‑driven mindset, proficient with Excel and BI tools.
- Excellent communication and relationship‑building skills, with the ability to influence at multiple levels.
- Results‑oriented, proactive, and comfortable working in a fast‑paced, international environment.
- Influencing skills; able to align multiple stakeholders and drive consensus on strategic initiatives.
- Project Management skills.
- Fluent in Dutch.
Leadership & Personal Attributes:
- Strategic thinker with a hands‑on mentality.
- Entrepreneurial mindset: proactive, solution‑oriented, and collaborative.
- High integrity and professionalism; acts with transparency, accountability and respect.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Sales and Business Development
Industry: Medical Equipment Manufacturing