Housekeeping Houseman

Hotelprofessionals - Waldorf Astoria Amsterdam; Amsterdam; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

GO Hilton kortingsprogramma

50% korting op Food & Beverage

Korting op Hilton- en partnerproducten

Job summary

Waldorf Astoria Amsterdam zoekt een Houseman die linnengoed vervoert en voorzieningen aanvult om gasten een uitstekende beleving te geven. Je beheert gastverzoeken en zorgt voor een vlotte, professionele dienstverlening volgens de horecastandaarden.

Een positieve houding, goede Engels taalvaardigheid en het vermogen om zowel zelfstandig als in teamverband te werken worden verwacht. Het hotel biedt een marktconform salaris, aantrekkelijke secundaire arbeidsvoorwaarden en een internationaal

Qualifications

• Engelse taalvaardigheid vereist.

Responsibilities

• Linnen naar de kamers brengen en dagelijks enthaasten bijbehorende taken uitvoeren.
• Kamers en gangen vacuumen en schoonhouden volgens de norm.
• Linnen, handdoeken en gastbenodigdheden bijvullen volgens richtlijnen.
• Gastverzoeken tijdig afhandelen en zorgen voor veiligheid en hygiëne.

Skills

Engels

Job description

Welcome to the timeless luxury world of Waldorf Astoria

Around the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of Sincerely Elegant service that creates a singular experience. If you understand the value of personalized attention and know how craft unexpected moments with a rich level of customer service, you may just be the Talent we are looking for. Once you enter the marvelous world of Waldorf Astoria Hotels & Resorts, you are part of our promise to deliver Guests a single rich experience at every extraordinary place they visit.

A Houseman with Waldorf Astoria Hotels & Resorts is responsible for carrying linen and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

What will I be doing?

As a Houseman, you are responsible for carrying linen and replenishing amenities to deliver an excellent Guest and Member experience. A Houseman would also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Carrying linen to the rooms
• Vacuum rooms and corridors
• Change and replenish bed linen, towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Be environmentally aware
• Dispose of waste accordingly
• Manage guest requests in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out lost property procedures
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Houseman serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Ability to work on their own or in teams

What will it be like to work for Waldorf Astoria Amsterdam?

Waldorf Astoria Amsterdam opened in May 2014. You are a part of a young dynamic team and working at one of the top luxury hotels in Amsterdam. As Waldorf Astoria Hotels & Resorts is a part of the Hilton Worldwide Hotel Group lovely benefits will apply, like discount on hotel rooms and Food and Beverage.

Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the new colleague we are looking for.

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement.

As an employee you will become a member of the GO Hilton programme, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 7,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well. Not only will you receive discount on room rates but also 50% off on Food & Beverage.

In addition you will be entitled to discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain and Avis.

We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Uren: Fulltime

Dienstverband: fulltime

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: fulltime