Host

Sprout II LLC; Bavel AC; On-site; EUR 15,774 - 18,403; Part time

Job summary

Sprout II LLC in Bavel AC is looking for a Restaurant Host to ensure a positive dining experience. You will greet guests warmly, manage seating arrangements, and maintain cleanliness around the host station. Ideal candidates should have a high school diploma, customer service experience, and a valid Food Handlers certificate.

This position requires exceptional communication skills and the ability to operate in a fast-paced environment. The pay is $18.47 per hour.

Qualifications

• High school diploma or equivalent required.
• Customer service/restaurant experience preferred.
• Ability to communicate clearly in predominant languages of guests.
• Working knowledge of food menu.
• Food Handlers certificate required.

Responsibilities

• Greet guests warmly upon arrival.
• Maintain cleanliness of the host station and entry.
• Work with computerized seating and reservation system.
• Accommodate special seating requests.
• Direct calls to appropriate personnel.

Skills

Customer service

Communication

Teamwork

Fast-paced environment

Education

High school diploma or equivalent

Job description

Job Purpose

Welcome each guest with a warm and genuine greeting upon arrival. Help create a positive dining experience by thoughtfully and efficiently seating guests in a way that best accommodates their needs and preferences. Maintain a smooth flow throughout the restaurant to ensure every guest enjoys attentive service and a comfortable atmosphere. Thank guests sincerely as they depart and invite them to return.

Duties & Responsibilities

• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guests entering or leaving the restaurant.
• Effectively work the computerized seating and reservation system.
• Provide guests with estimated waiting time.
• Accommodate special seating requests for guests whenever possible.
• Seat guest guests based on guest preferences and balancing of customer flow in server stations.
• Answer phones with correct phone greeting. Direct calls to the appropriate person or take messages.
• Maintain the cleanliness of the Host station and front entry of the restaurant.
• Thank guests as they leave and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Working Conditions and Expectations

• Work schedule may vary between early morning to late evening, weekends and holidays.
• Shifts will range from 4 - 8 hours and you may at times be asked to work overtime.
• Able to work in a fast paced environment and keep with the guests needs.
• Working inside as well as in outside dining areas.
• Always act in a professional manner that represents the restaurant, owners, partners and staff.
• Respectful to all guests that have chosen to dine in our restaurants.
• Demonstrate teamwork in all areas of the restaurant.
• Work with a positive attitude in all types of situations.
• Follow safety and sanitation rules and laws at all times.
• Attends all scheduled employee meetings.
• Always act in the best interest of the restaurant, fellow employees and guests.
• Welcome and accept feedback and coaching from the management team in order to maintain and grow as an employee.

Qualifications

• High school diploma or equivalent.
• Customer service and/or restaurant experience preferred.
• Be able to communicate clearly and effectively in the predominant language(s) of our guests.
• Have working knowledge of food menu.
• Food Handlers certificate required.

Physical Requirements

• Be able to work in a standing position for long periods of time (up to 8 hours) and work in a multiple level building.
• Be able to safely lift and easily maneuver items that may weigh up to 15 pounds.

Compensation

$18.47 per hour

Equal Opportunity Employment

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.