Head of Strategy and Operations

Takeaway.com; Amsterdam; Sur place; EUR 140 000 - 210 000; Plein temps

Résumé du poste

Just Eat Takeaway.com is seeking an exceptional Head of Strategy and Operations - Growth to join our senior leadership and shape the company\'s strategic agenda across growth initiatives, governance and cross-functional execution. You will partner with the CEO and C-level leaders to implement scalable operating models, drive performance metrics, and ensure alignment across functions.

You will translate complex cross-functional challenges into actionable frameworks, own governance rituals, and

Qualifications

• Proven experience in strategy, operations, consulting, or business partnering with demonstrable impact.
• Strong analytical and commercial acumen, comfortable with OKRs, dashboards, and performance metrics.
• Expertise in process design, governance, and organisational effectiveness.
• Exceptional ability to influence and build relationships at C-level without direct authority.
• Track record of diagnosing and solving cross-functional bottlenecks.
• Experience in high-growth, technology, or marketplace businesses highly desirable.
• Consultancy background preferred; PMO or transformation experience beneficial.
• Self-starter guided by company priorities, not local agendas.
• Comfortable navigating between strategic and tactical; thrives in fast-paced, ambiguous environments.
• Based in or willing to relocate to the Netherlands.
• Fluent in English with excellent communication skills.

Responsabilités

• Drive the full strategic planning cycle: discussions, prioritisation, OKR definition and budget allocation.
• Own company-wide governance, communication, and alignment, avoiding duplication and overhead.
• Identify red flags early, remove cross-functional bottlenecks, and unblock teams to accelerate execution.
• Design and evolve the management model, rituals, and processes as the company scales.
• Act as Chief of Staff to C-level stakeholders, influencing decisions and priorities with insight.
• Provide end-to-end visibility to the CEO on where attention is needed.
• Translate complex cross-functional challenges into clear, actionable frameworks.

Description du poste

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

We're seeking an exceptional strategic operator to join JET as Head of Strategy and Operations - Growth. This role combines Management Model ownership with a Chief of Staff function, operating at the intersection of strategy, execution, and governance with direct C-level exposure.

This starts as a Head-level role, but it's deliberately designed to evolve. The more impact this area creates, the more it grows, and so will the person running it.

These are some of the key ingredients to the role:

• Drive the full strategic planning cycle: from discussions to prioritisation, OKR definition, and budget allocation
• Own company-wide governance, communication, and alignment, avoiding duplication and unnecessary overhead
• Identify red flags early, remove cross-functional bottlenecks, and unblock teams to accelerate execution
• Design and evolve the management model, rituals, and processes as the company scales
• Act as Chief of Staff to C-level stakeholders, influencing decisions and priorities through insight and context
• Provide end-to-end visibility to the CEO on where attention is needed
• Translate complex cross-functional challenges into clear, actionable frameworks

What will you bring to the table?

• Proven experience in strategy, operations, consulting, or business partnering with demonstrable impact
• Strong analytical and commercial acumen, comfortable with OKRs, dashboards, and performance metrics
• Expertise in process design, governance, and organisational effectiveness
• Exceptional ability to influence and build relationships at C-level without direct authority
• Track record of diagnosing and solving cross-functional bottlenecks
• Experience in high-growth, technology, or marketplace businesses highly desirable
• Consultancy background preferred; PMO or transformation experience beneficial
• Self-starter guided by company priorities, not local agendas
• Comfortable navigating between strategic and tactical; thrives in fast-paced, ambiguous environments
• Based in or willing to relocate to the Netherlands
• Fluent in English with excellent communication skills

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

At the heart of the JET Customer League are our values: Own Your Results, Keep It Simple, Move Fast, Lift Each Other Up. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins.