Head of Product: Buying Journey - E-commerce

Kramp; Utrecht; Hybrid; EUR 102,000 - 125,000; Full time

Benefits offered by this job

8% holiday allowance

25 vacation days

ATV days (12)

Travel & WFH allowance

Profit sharing bonus

Training budget

Generous pension

Job summary

Kramp, based in Utrecht, NL, is seeking a Head of Product – Buying Journey to drive the end-to-end customer experience on our digital platform. You will lead a growing team of Product Owners and Analysts, shaping the vision for product content, search, browse, recommendations, cart, and checkout.

This role sits at the intersection of technology, business and customers. You will develop a clear product strategy, prioritise initiatives by customer value and commercial impact, and translate this

Qualifications

• 10+ years in product leadership, with a strong e-commerce background.
• Experience building and growing product organisations and teams.
• Proven ability to lead Product Owners and Analysts and mentor talent.

Responsibilities

• Develop a clear product vision and strategy for the domain, prioritising by customer needs and business impact.
• Shape direction into tactical plans with fast execution and continuous discovery of high-potential ideas.
• Bridge between product teams and other domains to align on end-to-end customer experience.
• Lead and mentor a team of 8–9 Product Owners and Analysts; foster talent development and clear expectations.
• Collaborate with other product domains to ensure a seamless customer journey.

Skills

Product leadership

E-commerce

Team leadership

Product ownership

Strategic planning

Stakeholder communication

Education

Master's degree or equivalent

Job description

Kramp, based in Utrecht, NL, is seeking a Head of Product – Buying Journey to drive the end-to-end customer experience on our digital platform. You will lead a growing team of Product Owners and Analysts, shaping the vision for product content, search, browse, recommendations, cart, and checkout.

This role sits at the intersection of technology, business and customers. You will develop a clear product strategy, prioritise initiatives by customer value and commercial impact, and translate this