Head of Digital Commerce & Shopify Growth

Loop Earplugs; Amsterdam; Hybrid; EUR 98,000 - 130,000; Full time

Job summary

Loop Earplugs is seeking a senior leader to own its digital commerce experience, leading the Shopify ecosystem behind loopearplugs.com and driving commercial growth at scale.

You will own the roadmap, operating rhythm, and priorities for a high-performing ecommerce function, balancing brand, UX, and performance while collaborating across Brand, Product, Tech, Data, Marketing, and Finance.

Qualifications

• Lead Loop’s Shopify function and multidisciplinary team across digital content, ecommerce project management, product ownership, and CRO.
• Set the roadmap, operating rhythm, and priorities that keep the website commercially powerful, reliable, and easy to shop.
• Own core website KPIs, including conversion rate, site performance, accuracy, and customer journey quality.
• Evolve the website as a digital flagship, blending product education, brand storytelling, guided selling, merchandising, and conversion.
• Make decisions grounded in customer behaviour, commercial impact, and feasibility, partnering across departments.
• Enable new products, campaigns, categories, partnerships, and markets through a scalable website experience.
• Act as the key Shopify partner across Product Marketing, Brand, Performance, CRM, Finance, Legal, Operations, Retail, B2B, Careers, and Customer Happiness.
• Manage Shopify tooling and agency budget with prioritisation and strong commercial judgement.

Responsibilities

• Own the strategy, roadmap, and performance of Loop’s Shopify website experience end-to-end.
• Lead multidisciplinary teams across digital content, ecommerce project management, product ownership, and CRO.
• Own core website KPIs and drive improvements in conversion, performance, and customer journey quality.

Skills

Experience leading ecommerce

Job description

Loop Earplugs is seeking a senior leader to own its digital commerce experience, leading the Shopify ecosystem behind loopearplugs.com and driving commercial growth at scale.

You will own the roadmap, operating rhythm, and priorities for a high-performing ecommerce function, balancing brand, UX, and performance while collaborating across Brand, Product, Tech, Data, Marketing, and Finance.