Guest Experience Ambassador Intern - Welcoming VIP Guests

Leonardo Hotels Benelux

Amsterdam

On-site

EUR 7,142 - 9,597

Full time

14 days+
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Benefits offered by this job

Internship allowance (€750 gross per月)
Discount program
Overnight stay with dinner & breakfast

Job summary

Leonardo Royal Hotel Amsterdam is seeking a Lobby Ambassador Intern to be the first point of contact for guests and to help create a welcoming lobby environment. You will learn how to anticipate guest needs and collaborate with departments to provide outstanding service.

The internship is aimed at MBO students, offering a structured, professional experience at a landmark hotel in Amsterdam. You’ll experience a dynamic hospitality setting with opportunities for growth and exposure to VIP service.

Qualifications

  • You are currently enrolled in a BOL program (level 2, 3, or 4).
  • You have a welcoming and professional attitude.
  • You have good communication skills (Dutch and English).
  • You are proactive and service-oriented.
  • You work in a structured and organized way.
  • You are flexible and available in evenings/weekends.
  • You enjoy working with people.

Responsibilities

  • Welcome guests in a warm and professional manner.
  • Contribute to a well-organized lobby environment.
  • Provide extra attention to VIP guests and guest experience.
  • Anticipate guest needs and collaborate with departments to deliver excellent service.

Skills

Welcoming attitude
Good communication (Dutch & English)
Proactive & service-oriented
Structured & organized
Flexible evenings/weekends
People skills

Education

BOL program (level 2–4)

Job description

Leonardo Royal Hotel Amsterdam is seeking a Lobby Ambassador Intern to be the first point of contact for guests and to help create a welcoming lobby environment. You will learn how to anticipate guest needs and collaborate with departments to provide outstanding service.

The internship is aimed at MBO students, offering a structured, professional experience at a landmark hotel in Amsterdam. You’ll experience a dynamic hospitality setting with opportunities for growth and exposure to VIP service.

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