Group Venue Director

Stage Entertainment Holding B.V.; Amsterdam; On-site; EUR 80,000 - 110,000; Full time

Job summary

Stage Entertainment Holding B.V. is seeking a Group Venue Director to lead operational excellence across its theatres in Amsterdam. This role requires driving profitability, managing complex operations, and enhancing the customer experience.

The ideal candidate will possess strong financial, leadership, and communication skills, as well as a track record of optimising venue performance. A bachelor's degree is required, and additional languages are a plus. This position is pivotal within the company, offering a dynamic environment in the theatre industry.

Qualifications

• Proven track record of optimising multiple venues and delivering outstanding customer experiences.
• Strong financial acumen and analytical skills.
• Experience managing complex leisure or hospitality operations.

Responsibilities

• Oversee theatre profitability and front‑of‑house operations.
• Develop strategic plans aligned with business strategy.
• Ensure accurate delivery of performance data.
• Drive commercial partnerships and sponsorships.

Skills

Financial acumen

Analytical skills

Leadership

Stakeholder management

Communication

Education

Bachelor's degree

Master's degree

Job description

Stage Entertainment is a leading global theater production company that brings world‑class musical shows to audiences across Europe. With 16 theatres and offices in the UK, we produce hits such as Disney’s The Lion King, MJ the Musical, and Moulin Rouge! The Musical, and also develop original productions that tour globally.

About the Role

As Group Venue Director you will be a strategic leader who drives operational excellence and commercial success across our theatres. You will maximize performance while elevating the customer experience, guiding budgets, financial statements, and strategic planning across venues.

Responsibilities

• Strategic & Policy Leadership
  • Oversee theatre profitability, front‑of‑house operations, sponsorships, events, facilities, and procurement.
  • Develop a clear vision and realistic plans aligned with the five‑year business strategy.
  • Drive front‑of‑house turnover growth and support entrepreneurial events exploitation.
  • Achieve revenue and cost optimisation targets, including procurement efficiencies.
  • Lead venue teams to embed an entrepreneurial mindset and deliver consistent service standards.
• Short‑Term Policy Implementation
  • Translate approved plans into actionable local projects with goals, milestones, budgets, and timelines.
  • Set measurable targets for profitability, sponsorships, and events.
  • Monitor and report performance to the COO, flagging deviations and recommending corrective actions.
• Tactical / Operational Oversight
  • Maintain a clear overview of theatre profitability and processes.
  • Establish and enforce service standards for consistent operation.
  • Identify emerging trends and help local teams prioritise initiatives.
  • Integrate ESG and sustainability considerations into capital projects.
• Reporting & Analysis
  • Define required data for monitoring front‑of‑house performance.
  • Ensure accurate, complete, and timely data delivery.
  • Analyse key performance indicators and recommend actions whenever deviations occur.
• Stakeholder & Partnership Management
  • Maintain and expand relationships with internal and external stakeholders.
  • Drive commercial partnerships, sponsorships, and front‑of‑house profitability.
  • Represent Stage Entertainment as an ambassador for premium theatre experiences.
  • Facilitate international alignment and share best practices across venues.

Qualifications

• Experience & Education
  • Proven track record of optimising multiple venues and delivering outstanding customer experiences.
  • Strong financial acumen and analytical skills.
  • Experience managing complex leisure or hospitality operations.
  • Bachelor’s degree from an accredited university; Master’s preferred.
  • Fluency in English; additional languages are a plus.
  • Willingness to travel across Europe.
• Leadership & Interpersonal Skills
  • Ability to coach multicultural teams and translate strategy into local execution.
  • Excellent communication, organisational and stakeholder‑management skills.
  • Influential, persuasive, and open to feedback.
  • Self‑motivated, proactive, and results‑oriented.
  • Open‑minded, adaptable, and globally oriented.
• Strategic Mindset
  • Strategic and operational thinking with fact‑based decision making.
  • Commercial acumen and entrepreneurial mindset.

Stage Entertainment encourages applications from diverse backgrounds and welcomes candidates who may not meet every qualification, provided they can demonstrate innate curiosity, rapid learning, and the ability to transfer skills to the role. We are committed to recruiting a workforce that reflects the diverse audiences we serve.

Equal Opportunity Employer

Stage Entertainment is an equal‑opportunity employer and values diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, disability status, or any other protected characteristic.