Global Senior Account Manager

Publicis Groupe NL; Amsterdam; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Laptop provided

Phone provided

Travel expense reimbursement

Hybrid working

Job summary

Publicis Groupe NL in Amsterdam seeks a Global Senior Account Manager for Coty’s European regional account, coordinating two digital planners and local markets. You’ll translate briefs into actionable recommendations and manage delivery end-to-end, reporting to the Coty Global Client Lead.

You will spearhead cross-market collaboration, leverage digital platforms, and guide teams through complex campaigns while integrating AI tools for efficiency and accuracy.

Qualifications

• Confident client communicator with strategic thinking and strong digital fluency.
• Ability to connect people and priorities, simplify complex information and keep delivery moving across markets.
• Organised, collaborative and commercially aware, balancing speed with quality.

Responsibilities

• Lead client communication; distil briefs, clarify objectives and turn conversations into decisions and actions.
• Connect digital planners, execution teams and local markets around one integrated response with clear responsibilities and timelines.
• Make complexity clear by adapting communication across languages and cultures and ensuring understanding of who does what and by when.
• Apply digital expertise in platforms, tracking and optimisation; coordinate test-and-learn plans and present results to clients.
• Use AI to improve daily work, synthesis briefs, summaries and reporting while protecting confidentiality.
• Keep delivery on track by coordinating approvals, assets and local requirements; oversee budgets, reporting and billing.
• Own day-to-day delivery independently and escalate major decisions when needed.

Skills

Client communication

Strategic thinking

Digital fluency

Cross-market collaboration

English proficiency

Tools

Meta Ads Manager

Google Ads

TikTok Ads Manager

Campaign Manager 360

Google Analytics

Excel

PowerPoint

Job description

Who Are We?

At Publicis Groupe, we work around the needs and desires of our clients. We operate as one organization and under one P&L, integrating our specialties. This allows us to fulfill our clients' needs in creativity, media, technology, data, and production. We collaborate in multidisciplinary teams, giving our clients access to all our talents, expertise, and tools, both locally and internationally. This enables us to deliver integrated creative marketing and technology solutions where quality, speed, and cost are prioritized for our clients.

Company Description

At Publicis Groupe, we work around the needs and desires of our clients. We operate as one organization and under one P&L, integrating our specialties. This allows us to fulfill our clients' needs in creativity, media, technology, data, and production. We collaborate in multidisciplinary teams, giving our clients access to all our talents, expertise, and tools, both locally and internationally. This enables us to deliver integrated creative marketing and technology solutions where quality, speed, and cost are prioritized for our clients.

Job Description

Global Senior Account Manager primarily dedicated to Coty’s European regional account, across Prestige and Consumer Beauty, with support for other brands as needed, you will be the primary day-to-day client contact and the glue connecting two digital planners, execution teams and local markets. Reporting directly to the Coty Global Client Lead, you will turn business briefs into clear recommendations and coordinated delivery, operating independently while escalating major decisions and broader business direction.

Responsibilities

Key Responsibilities

• Lead client communication. Confidently take and distil briefs, clarify objectives, ask meaningful questions and challenge constructively. Present strategic recommendations simply and turn conversations into decisions and actions. Closely connected with client lead for broader Coty business understanding and strategic direction.
• Connect teams and markets. Bring digital planners, execution teams in India and Mauritius, and local markets together around one integrated response, with clear responsibilities, timelines and follow-through. Review vendor proposals and media partner choices together with the Planners.
• Make complexity clear. Adapt communication across languages, cultures and levels of digital knowledge. Ensure everyone understands what needs to happen, in which market, by whom and by when.
• Apply digital expertise. Use your understanding of platforms, backend systems, campaign setup, tracking, measurement and optimisation to challenge plans, resolve issues with specialists and explain results and next steps to clients. Coordinate a test-and-learn plan and new ideas to improve performance against client targets.
• Use AI practically. Improve daily work through approved AI tools for brief synthesis, meeting summaries, presentations and reporting, checking accuracy and protecting confidential information.
• Keep delivery on track. Coordinate approvals, assets and local requirements with planners and specialists, maintaining oversight of campaign quality, budgets, reporting and billing. Own planning through post-campaign analysis and quarterly client reviews; coordinate external agencies and check taxonomy and setup compliance with planners.
• Own the day-to-day independently. Prioritise effectively, anticipate risks and resolve routine issues. Involve the Client Lead for escalations, major decisions and broader business direction, bringing a clear recommendation.

Qualifications

Who we are looking for.

A confident client communicator and strategic thinker with strong digital fluency. You connect people and priorities, simplify complex information and keep delivery moving across markets. Organised, collaborative and commercially aware, you balance speed with quality and know when to act independently or involve the Client Lead.

Pre-requisites for the role

• Ideally 3 - 4 years of media planning and account management experience, with direct client ownership and multi-market digital campaign delivery.
• Excellent English and confident presentation skills; able to lead meaningful client conversations and communicate simply across cultures. Additional languages are an advantage.
• Strategic and analytical judgement: able to distil briefs, interpret results and connect media recommendations to business objectives.
• Experience integrating planners, execution teams and markets, with strong prioritisation, attention to detail and accountability for independent delivery.
• Comfortable using AI in everyday tasks, with sound judgement about accuracy, confidentiality and when human review is needed.
• Up-to-date knowledge of the latest developments in the digital landscape across the European markets mainly.
• Strong working knowledge of Meta Ads Manager, Google Ads, TikTok Ads Manager or equivalent platforms. Understanding of backend systems, ad serving, campaign setup, taxonomy, tracking, measurement and optimisation is essential. Familiarity with Campaign Manager 360, Google Analytics or equivalent tools, plus Excel and PowerPoint, is expected. GWI or other audience insights tools are a plus.

Additional Information

What do we offer?

• A competitive salary, a laptop, phone, and travel expense reimbursement.
• The opportunity to (continue to) develop yourself and the option to take courses/workshops.
• Opportunity to work on big brands and with an experienced global agency across multiple verticals.
• A super 'gezellig' (if you know you know) and brand new office in the Staal-Kade building Zuid area of Amsterdam (moving in December 2026).
• Delicious lunches and office drinks (Thirsty Thursdays and Friday afternoon drinks).
• Hybrid working, with work-from-home days coordinated with your team members.
• The Work Your World Program: the opportunity to work elsewhere in the world for 6 weeks a year.
• Discounts on Classpass and a bike plan.
• A work environment where everyone feels heard, valued, and respected.