Global Head of Digital Growth & CRM

Quooker; Ridderkerk; Hybrid; EUR 110,000 - 150,000; Full time

Benefits offered by this job

Pension scheme 75% employer / 25% by-員

Hybrid working: 4 days in Ridderkerk,

4 days in the office and 1 day from/at

Job summary

Quooker is seeking a Head of Digital Growth to lead the global digital growth strategy across web, CRM, DTC and lead management. You will create seamless consumer journeys from awareness to retention and own the measurement, experimentation and optimization agenda to drive commercial growth.

You will build and lead the Digital, CRM & DTC team, collaborate with Sales, Marketing and IT across international markets, and shape a consumer‑led, data‑driven growth engine for new international phases.

Qualifications

• You bring at least 8–10 years of experience in e‑commerce, digital commerce, CRM, digital marketing and/or consumer experience.
• You have leadership experience and a proven track record of driving measurable digital and commercial growth.
• You have strong experience in e‑commerce or digital commerce, including conversion optimisation and growth.
• You have experience with CRM, lifecycle marketing and/or building direct consumer relationships.
• You have led teams and aligned stakeholders across Marketing, Sales and IT.

Responsibilities

• Lead Quooker’s global digital growth strategy through data, measurement and experimentation.
• Accelerate DTC and e-commerce growth, driving conversion, sales and customer value.
• Connect CRM, Brand, Media, Trade Marketing, Sales and IT around one seamless consumer journey.
• Own the measurement and experimentation agenda across the digital consumer journey.
• Drive CRM and lifecycle marketing, lead capture, automation and first‑party data use.
• Oversee global digital consumer strategy, UX, CRO, SEO and site performance.
• Partner with IT to define requirements and ensure scalable platforms across markets.
• Lead the Digital, CRM & DTC team within Marketing Leadership.

Skills

Digital growth

E-commerce

CRM

Data-driven

Leadership

UX/CRO

Marketing automation

First-party data

Omnichannel

Job description

Quooker is seeking a Head of Digital Growth to lead the global digital growth strategy across web, CRM, DTC and lead management. You will create seamless consumer journeys from awareness to retention and own the measurement, experimentation and optimization agenda to drive commercial growth.

You will build and lead the Digital, CRM & DTC team, collaborate with Sales, Marketing and IT across international markets, and shape a consumer‑led, data‑driven growth engine for new international phases.