Global Air Logistics Customer Integration Expert

Kuehne + Nagel; Schiphol; On-site; EUR 55,000 - 85,000; Full time

Job summary

Kuehne+Nagel in the Netherlands is seeking a Global Air Logistics Customer Integration Expert responsible for delivering high-quality data integration solutions that connect our systems with customers and partners worldwide.

You will support project coordination, documentation, and solution design, validate EDI/API specs, map data, and ensure smooth go-live with cross-functional teams across Europe and beyond.

Qualifications

• 2-5 years of data integration or related technical project experience.
• Experience with EDI and API integrations preferred.
• Strong communication and collaboration skills.
• Ability to thrive in a fast-paced, global environment.

Responsibilities

• Support MA-OV Team on data integration solutions and design.
• Provide consulting on data integration solutions.
• Lead data integration projects per MA-OV processes.
• Validate EDI/API specifications and perform mapping.
• Coordinate programming slots, prepare systems, test integrations.
• Provide go-live sign-off and post go-live support.
• Document project progress in Jira and JSM.
• Ensure proper handover docs for future support.
• Collaborate with internal teams to share knowledge.

Skills

Data integration

Communication skills

Problem solving

Teamwork

Cross-functional work

Tools

Jira

JSM

Job description

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

As a Global Air Logistics Customer Integration Expert, you will be responsible for delivering high-quality data integration solutions that connect our systems with customers and partners around the world.

You will support project coordination, documentation, and solution design to ensure smooth execution and delivery of integration projects. Your tasks will include validating EDI/API specifications and requirements, performing logical mapping, coordinating programming slots, preparing systems, testing, and providing go-live sign-off. You will also collaborate closely with internal teams and contribute to innovation and knowledge sharing within the organization.

How you create impact

• Support the MA-OV Team on Data Integration Solutions and Solution Design.
• Provide consulting expertise on Data Integration Solutions.
• Execute data integration projects following MA-OV processes, including new projects, change requests, and internal migrations.
• Validate EDI/API specifications and requirements, perform logical mapping, request programming slots, prepare systems, test integrations, and provide go-live approval.
• Manage steady-state operations and provide post go-live support.
• Document project progress, interface details, and support requests in Jira and JSM.
• Ensure proper handover documentation for future support and collaboration with KN GS.
• Contribute to innovation, continuous improvement, and team knowledge sharing.

What we would like you to bring

• 2-5 years of experience in data integration or related technical project roles.
• Excellent communication and collaboration skills.
• Strong problem-solving abilities and a structured approach to project delivery.
• Ability to thrive in a fast-paced, cross-functional, and global environment.
• Passion for customer excellence, self-management, and teamwork.
• Experience with EDI/API integrations and logistics systems is an advantage.

What's in it for you

At Kuehne+Nagel, you'll have the opportunity to grow your expertise, influence global integration standards, and shape innovative solutions for some of the world’s largest customers. We offer a collaborative, digital, and customer-focused environment where you will work with motivated colleagues across Europe and beyond.