German Subscription Specialist (Part-Time)

Belsimpel BV; Groningen; Hybrid; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Flexible hours

Gomibo Benefits

Job summary

Gomibo Subscription Specialist at Belsimpel BV in Groningen helps German customers with mobile subscriptions, ensuring correct details align with the provider's system for a smooth activation.

The role is part-time (min. 16 hours/week) with flexible scheduling, working within the Subscription Team to process applications, portability, and invoicing questions, while avoiding sales targets and focusing on customer care.

Qualifications

• Fluent in German and English.
• Understanding of Dutch is helpful though speaking Dutch is not required.
• Currently studying at HBO/University level.

Responsibilities

• Check customer details and match with provider systems.
• Handle email and phone inquiries (about one third of time).
• Ensure subscriptions start on the customer’s preferred date and coordinate with providers.
• Explain questions about applications, number portability, or invoices clearly.
• Grow to higher level with more responsibilities, like solving portability and invoice issues.

Skills

German language

English language

Dutch understanding

Customer service mindset

Study commitment

Education

HBO / University level student

Job description

Gomibo Subscription Specialist at Belsimpel BV in Groningen helps German customers with mobile subscriptions, ensuring correct details align with the provider's system for a smooth activation.

The role is part-time (min. 16 hours/week) with flexible scheduling, working within the Subscription Team to process applications, portability, and invoicing questions, while avoiding sales targets and focusing on customer care.