German-Speaking Enterprise Microsoft Support Engineer

Next Job Abroad; Amsterdam; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Full relocation support

Competitive salary plus two extra salaries per year

Healthcare benefits

Paid technical training

Career development opportunities

Free Greek language courses

Modern office environment

Job summary

Next Job Abroad is seeking experienced German-speaking Technical Support Engineers to support Microsoft Customers in Amsterdam. This role requires a technical background, including fluency in both German and English. Responsibilities include troubleshooting technical issues, logging cases, and maintaining customer relationships. The position offers relocation support, competitive salary, healthcare benefits, and opportunities for career development and paid technical training. Experience in B2B environments and strong problem-solving skills are essential.

Qualifications

• 2-3 years of helpdesk or system administration experience in medium to large businesses.
• Experience supporting business clients in a B2B environment.
• Certifications like MCSE or Cisco are a strong advantage.

Responsibilities

• Troubleshoot and resolve technical issues for Microsoft business clients.
• Handle cases across multiple channels (email, chat, phone).
• Log and manage cases in internal systems.
• Investigate root causes and provide structured solutions.
• Maintain strong professional relationships with business customers.

Skills

Fluency in German

Strong English skills

Strong problem-solving skills

Analytical skills

Education

Degree in Computer Science, IT, Engineering, or similar

Tools

Windows Operating Systems

Networking (LAN/WAN)

Microsoft productivity tools

Active Directory

Exchange

Office applications

Skype for Business / Teams

Job description

Next Job Abroad is seeking experienced German-speaking Technical Support Engineers to support Microsoft Customers in Amsterdam. This role requires a technical background, including fluency in both German and English. Responsibilities include troubleshooting technical issues, logging cases, and maintaining customer relationships. The position offers relocation support, competitive salary, healthcare benefits, and opportunities for career development and paid technical training. Experience in B2B environments and strong problem-solving skills are essential.