Dutch-Speaking Customer Support Agent - Fully paid Relocation to Athens Greece

Next Job Abroad; Amsterdam; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Full relocation support

Competitive salary plus two extra salaries per year

Healthcare benefits

Paid technical training

Career development opportunities

Free Greek language courses

Modern office environment

Job summary

Next Job Abroad is seeking experienced German-speaking Technical Support Engineers to support Microsoft Customers in Amsterdam. This role requires a technical background, including fluency in both German and English. Responsibilities include troubleshooting technical issues, logging cases, and maintaining customer relationships. The position offers relocation support, competitive salary, healthcare benefits, and opportunities for career development and paid technical training. Experience in B2B environments and strong problem-solving skills are essential.

Qualifications

• 2-3 years of helpdesk or system administration experience in medium to large businesses.
• Experience supporting business clients in a B2B environment.
• Certifications like MCSE or Cisco are a strong advantage.

Responsibilities

• Troubleshoot and resolve technical issues for Microsoft business clients.
• Handle cases across multiple channels (email, chat, phone).
• Log and manage cases in internal systems.
• Investigate root causes and provide structured solutions.
• Maintain strong professional relationships with business customers.

Skills

Fluency in German

Strong English skills

Strong problem-solving skills

Analytical skills

Education

Degree in Computer Science, IT, Engineering, or similar

Tools

Windows Operating Systems

Networking (LAN/WAN)

Microsoft productivity tools

Active Directory

Exchange

Office applications

Skype for Business / Teams

Job description

Ready to take your IT career international, working in a team supporting one of the biggest tech brands in the world?

We are hiring on behalf of our client for experienced German‑speaking Technical Support Engineers to support Microsoft Customers in their Microsoft Customer Support team. This is not entry level support; it is designed for professionals with a strong technical foundation who want to work with complex systems, enterprise environments, and real problem solving.

And yes, you’ll be doing this while living in Greece.

Your Role

You will work with business customers, helping them resolve technical issues across Microsoft environments and services. This means collaboration, analysis, escalation when needed, and keeping stakeholders informed throughout the process.

You will:

• Troubleshoot and resolve technical issues for Microsoft business clients
• Handle cases across multiple channels (email, chat, phone)
• Log and manage cases in internal systems
• Investigate root causes and provide structured solutions
• Escalate complex cases appropriately
• Maintain strong professional relationships with business customers
• Contribute to high customer satisfaction through technical expertise and communication

Requirements

Technical background

• Fluency in German and strong English skills
• Degree or background in Computer Science, IT, Engineering, or similar
• 2‑3 years of helpdesk or system administration experience at medium to large businesses
• Experience supporting business clients in a B2B environment
• Strong problem‑solving and analytical skills

Technical knowledge in areas such as:

• Windows Operating Systems
• Networking (LAN/WAN)
• Microsoft productivity tools
• Active Directory & Directory Services
• Exchange, Outlook, SharePoint
• Office applications
• Skype for Business / Teams

Certifications like MCSE or Cisco are a strong advantage.

Benefits

Why this role is a career step up: you’ll be working on enterprise‑level technical issues, gaining exposure to complex Microsoft environments, and developing a professional profile that opens doors for future opportunities.

Life in Greece

Beyond work, you get a lifestyle shift: sun, sea, an international community, and a lower cost of living than many other European tech hubs.

What’s offered

• Full relocation support (flight, hotel, housing assistance)
• Competitive salary plus two extra salaries per year
• Healthcare benefits
• Paid technical training
• Career development opportunities
• Company events and social initiatives
• Free Greek language courses
• Modern office environment

If you’re ready to work with real technical challenges, represent Microsoft, and build international experience, this is a serious next step for your IT career.