German-Speaking Enterprise IT Support Engineer - Relocation Included
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14 days+
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Benefits offered by this job
Job summary
A recruitment agency is seeking experienced German-speaking Technical Support Engineers to join the Microsoft Customer Support team in Greece. In this role, you will resolve technical issues for Microsoft business clients, collaborate with stakeholders, and maintain strong customer relationships. Ideal candidates should have 2-3 years in helpdesk/system administration and a solid IT background. Benefits include full relocation support, a competitive salary, healthcare, and career development opportunities.
Qualifications
- 2-3 years of helpdesk or system administration experience in medium to large businesses.
- Experience supporting business clients in a B2B environment.
- Certifications like MCSE or Cisco are a strong advantage.
Responsibilities
- Troubleshoot and resolve technical issues for Microsoft business clients.
- Handle cases across multiple channels (email, chat, phone).
- Log and manage cases in internal systems.
Skills
Fluency in German
Strong English skills
Strong problem-solving skills
Analytical skills
Education
Degree in Computer Science, IT, Engineering or similar
Tools
Windows Operating Systems
Active Directory
Microsoft productivity tools
Networking (LAN/WAN)
Job description
A recruitment agency is seeking experienced German-speaking Technical Support Engineers to join the Microsoft Customer Support team in Greece. In this role, you will resolve technical issues for Microsoft business clients, collaborate with stakeholders, and maintain strong customer relationships. Ideal candidates should have 2-3 years in helpdesk/system administration and a solid IT background. Benefits include full relocation support, a competitive salary, healthcare, and career development opportunities.
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