Fundraising Data & Insights Analyst

Hivos; Den Haag; On-site; EUR 39,000 - 53,000; Full time

Benefits offered by this job

Laptop provided

Travel expenses

Pension scheme

Flexible work arrangements

Job summary

Hivos in The Hague is seeking a Fundraising Data Analyst to join our international fundraising team. You will support budget planning, data analysis, reporting, and CRM administration across Face-to-Face, Telemarketing, and Digital channels.

The role requires a Bachelor’s degree in Marketing, Communications, or related field, 3–5 years’ experience, and strong analytical skills. Dutch work eligibility is required; the position offers a 1-year fixed term with extension possibilities and a

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Fundraising, or a related field.
• Minimum 3-5 years of experience in marketing, fundraising, or data analytics.
• Experience with fundraising campaigns, donor acquisition, and data analysis.
• Experience managing agencies and external partners.
• Experience or affinity with dashboarding and/or programming.
• Strong analytical and project management skills.
• Affinity with the mission and values of Hivos.

Responsibilities

• Support management and optimisation of Face‑to‑Face, Telemarketing and Digital fundraising channels.
• Monitor channel performance and identify opportunities to improve donor acquisition, conversion, and retention.
• Support fundraising partners to ensure delivery against targets and quality.
• Share reports and data-driven insights with external partners.
• Maintain relationships with external agencies and partners.
• Assist budget planning for fundraising channels and monitor budgets.
• Monitor performance against budgets and recommend corrective actions.
• Monitor donor acquisition, retention, attrition, and lifetime value metrics.
• Create and maintain fundraising performance reports and dashboards.
• Test updates and keep the team informed on CRM changes.

Skills

Strategic thinking

Data-driven decisions

Budget management

Collaboration

CRM knowledge

Dashboarding & reporting

GDPR knowledge

Education

Bachelor's degree in Marketing/Communications/Business

Tools

Microsoft 365 Engage

Power BI

Microsoft Excel (Advanced)

Adobe Creative Cloud

Job description

Hivos in The Hague is seeking a Fundraising Data Analyst to join our international fundraising team. You will support budget planning, data analysis, reporting, and CRM administration across Face-to-Face, Telemarketing, and Digital channels.

The role requires a Bachelor’s degree in Marketing, Communications, or related field, 3–5 years’ experience, and strong analytical skills. Dutch work eligibility is required; the position offers a 1-year fixed term with extension possibilities and a