Front-End Team Lead – Member Experience

Sam's Club; Netherlands; On-site; EUR 25,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Holland, MI is seeking a team member to assist management in supervising associates, delivering member service, and supporting checkout operations. You will help train staff, answer member questions, and promote member benefits while maintaining store policies and standards.

Responsibilities include assisting with recruitment, scheduling, coaching, and ensuring accurate transactions. The role requires a customer-focused mindset and collaboration with team members to meet service

Qualifications

• 6 months retail experience including operating front-end equipment (cash register)
• 6 months customer service experience

Responsibilities

• Assist management with supervision of associates by assigning duties and providing feedback and guidance.
• Provide member service by assisting members with purchases, information, and checkout; support with self-checkout and pickup orders.
• Assist with recruiting, scheduling, training, and evaluating associates; ensure policy compliance and ethics.

Skills

Retail experience

Customer service

Job description

Sam's Club in Holland, MI is seeking a team member to assist management in supervising associates, delivering member service, and supporting checkout operations. You will help train staff, answer member questions, and promote member benefits while maintaining store policies and standards.

Responsibilities include assisting with recruitment, scheduling, coaching, and ensuring accurate transactions. The role requires a customer-focused mindset and collaboration with team members to meet service