Freelance Service Platform Delivery Lead

Greener Power Solutions Ltd.; Amsterdam; On-site; EUR 111,000 - 166,000; Part time

Job summary

Greener Power Solutions Ltd. is seeking an experienced freelance Project Manager to lead the selection and initial implementation of platforms for Customer Support and Field Service across Europe.

You will coordinate with Service, Operations, Product, Finance, Procurement, and Legal to ensure decisions are sound, scalable, and aligned with Greener's growth trajectory. The role focuses on turning preparation into concrete implementation and measurable results.

Qualifications

• Experience leading software selection and implementation projects.
• Strong understanding of SaaS platforms and business software ecosystems.
• Experience managing both business and technical stakeholders.
• Confidence in vendor management, commercial discussions, and contract negotiations.
• Structured approach to project management, governance, and decision-making.
• Excellent communication skills and the ability to align diverse stakeholders.
• A pragmatic, hands-on mindset with a focus on delivering tangible outcomes.
• Experience within customer support, field service management, CMMS, asset management, or service operations software is a strong plus.

Responsibilities

• Review and challenge the existing software vision, requirements, scoring model, and supplier shortlist.
• Organize and lead vendor demonstrations and evaluation sessions.
• Align stakeholders across multiple departments and build consensus around key decisions.
• Assess vendors on functional fit, technical fit, integrations, implementation approach, supplier quality, and total cost of ownership.
• Identify integration requirements and dependencies with Greener's existing systems.
• Coordinate supplier due diligence, contract reviews, and commercial negotiations together with Procurement.
• Prepare business cases, budgets, recommendations, and approval documentation.
• Define implementation scope, governance, responsibilities, risks, and planning.
• Drive implementation together with internal stakeholders and selected vendors.
• Keep decision-making, documentation, risks, actions, and progress reporting structured and transparent.

Skills

Stakeholder management

Vendor management

Project scheduling

SaaS platforms

Business process analysis

Job description

Greener Power Solutions Ltd. is seeking an experienced freelance Project Manager to lead the selection and initial implementation of platforms for Customer Support and Field Service across Europe.

You will coordinate with Service, Operations, Product, Finance, Procurement, and Legal to ensure decisions are sound, scalable, and aligned with Greener's growth trajectory. The role focuses on turning preparation into concrete implementation and measurable results.