Founding AI Solutions Engineer — Onboarding & Growth

Fini; Amsterdam; On-site; EUR 60,000 - 80,000; Full time

Job summary

A cutting-edge AI solutions firm in Amsterdam is seeking a Founding AI Solutions Engineer who will play a pivotal role in customer onboarding and the implementation of AI agents. This role requires a hybrid talent, blending technical skills with strong customer focus, perfect for someone with 3+ years in technical, customer-facing positions. Responsibilities include optimizing AI performance and ensuring customer satisfaction through effective training and communication. Join us to shape the future of customer support.

Qualifications

• 3+ years in technical, customer-facing roles.
• Strong understanding of AI systems and their operations.
• Experience configuring tools and integrations.

Responsibilities

• Lead onboarding and implementation of AI solutions.
• Monitor AI performance and optimize based on metrics.
• Train customers on features for deeper adoption.

Skills

Technical aptitude

Customer-facing experience

Problem-solving

Communication skills

Tools

Python

SQL

Zendesk

Intercom

Job description

A cutting-edge AI solutions firm in Amsterdam is seeking a Founding AI Solutions Engineer who will play a pivotal role in customer onboarding and the implementation of AI agents. This role requires a hybrid talent, blending technical skills with strong customer focus, perfect for someone with 3+ years in technical, customer-facing positions. Responsibilities include optimizing AI performance and ensuring customer satisfaction through effective training and communication. Join us to shape the future of customer support.