Forward Deployed Engineer Lead

Salesforce; Netherlands; On-site; EUR 90,000 - 130,000; Full time

Job summary

Salesforce, a leader in AI-powered CRM, seeks Forward Deployed Engineers to design, build, and deploy agentic AI solutions inside enterprise environments. You will work with a Deployment Strategist to co-build scalable AI capabilities that ship to production from day one, impacting multiple accounts with real-world customer value.

You’ll engage in frontend/backend development, data integration, and hands-on delivery, driving measurable business outcomes while advancing AI capabilities at

Qualifications

• 3+ years in software engineering or technical delivery with a production system.
• Degree in Computer Science or related field is required.
• Prior customer-facing technical delivery experience is required.

Responsibilities

• Design agent intelligence with prompts, tool calls, and integrations.
• Own end-to-end components from architecture to production.
• Build data pipelines with Salesforce Data 360, Snowflake, Databricks.
• Create dashboards and KPI reporting to track deployment health.
• Co-build with customers and partners, sharing best practices.
• Surface platform gaps and provide real-world feedback to the team.
• Partner with Deployment Strategist to translate challenges into solutions.

Skills

Software engineering

AI/ML stack

Customer-facing delivery

Full-stack development

Education

Bachelor's degree in Computer Science or related field

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. Tech meets trust. And innovation isn't a buzzword - it's a way. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.

About the Role

Production experience required. Builder mindset non-negotiable.

Salesforce is hiring Forward Deployed Engineers - experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment - shipping solutions customers depend on.

The Builder Experience

AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools - Cursor, Claude, and Salesforce coding products like Vibes - embedded into your day-to-day workflow.

Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.

Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months - spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.

Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.

What You'll Actually Be Building

Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.

• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
• Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output
• Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
• Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
• Co‑build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement.
• Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. your real-world experience is the product feedback loop.
• Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.

You're Our Forward Deployed Engineer If...

• You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
• You have a degree in Computer Science or a related field
• You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) - this is a requirement, not a nice-to-have.

You’re fluent